VP, Credit Program Manager

Synchrony•Town of Draper, WI

1d•Hybrid

About The Position

Role Summary/Purpose: The VP, Credit Program Manager will be responsible for supporting the Credit Product Commercialization leader and providing credit support for the Growth organization product development team. In this role, you will lead the credit requirements/design and coordinate the credit build to drive faster growth and better execution for the platform stakeholders. This role partners cross-functionally with Product, Credit, Commercial, Digital and Technology teams to translate strategy into executable launch plans and deliver successful roll-outs. The ideal candidate is analytical, detail-oriented and comfortable working cross-functionally in fast moving environments. This role reports to the VP, Credit Product Commercialization. Our Way of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events.

Requirements

Bachelor’s degree and 5+ years of progressive work in consumer risk management, credit management or similar role or in lieu of a degree, 8+ years in consumer risk management, credit management or similar role
5+ years project management experience, preferred in Agile environment
5+ years in credit products including Acquisitions, Account Management, Collections and Authentication
Minimum of 3 years cross-functional team leadership management experience
Ability and flexibility to travel for business as required
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.
All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required.
We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Nice To Haves

Bachelor's degree in Engineering, Business or related field.
Strong influencing skills in a complex matrix working environment
Strong Program Management, Project Management and/or Business Analyst experience
Experience in the banking/credit card industry
Track record of creative problem solving and ability to thrive in a cross-functional and virtual environment
High energy, self-motivated, with strong communication skills (verbal and written)
Experience with Agile software development framework, acting in the Product Owner role
Experience working in a dynamic and matrixed environment

Responsibilities

Drive Credit build for the Growth organization
Act as a bridge between Product, Credit strategy and infrastructure teams
Structure credit roadmap with the Product development team and platform stakeholders.
Develop capabilities and features and identify gaps with Credit’s PRISM teams
Bring in appropriate Credit SME/strategy owners to identify business requirements, write user stories, provide credit support from ideation/incubation to build and launch capabilities
Collaborate with product managers from the Growth organization to deliver functionality/features across all 5 platforms
Support the product commercialization plans and set expectations for delivery of new functionalities.
Partner with key stakeholders such as Credit and Product teams to help identify and prioritize ideas/features.
Actively engage in PI (program increment) planning as part of the SAFe framework.
Execute special projects as requested, including gathering/disseminating competitive intelligence, team meeting management.
Perform other duties and/or special projects as needed