VP Contract & Supplier Management Programs

SWBC•San Antonio, TX

About The Position

SWBC is seeking a talented individual to be responsible for the strategy, planning, execution, and oversight of the SWBC Contract & Supplier Management Programs that include Procurement and Third-Party Risk. The C&SM Programs provide the framework for the holistic relationship between SWBC and key third parties, ensuring a stable and efficient supply chain and relationships. Leveraging a deep understanding of procurement and third-party risk operations/business challenges and the ability to translate them into solutions you will establish relationships with internal business customers and account teams with assigned third parties. You will oversee and provide process coordination for selection of service providers, including facilitating the RFx processes in compliance with the requirements for SWBC businesses and deliver key cost management, risk management, and performance management-related efforts for each of their assigned third-party relationships. As the VP the C&SM Programs you will coordinate the Supplier Risk Management policy and tasks including ensuring that enterprise-wide needs for DD, Risk Assessment and Supplier Performance and On-going Monitoring are accomplished and all Corporate or Business policies and procedures are adhered to, as well as maintaining appropriate documentation for their assigned relationships. Additionally, as the VP Contract & Supplier Management Programs you will be responsible for the successful delivery of process transformation, change management and technology initiatives enabling the Organization’s sourcing, procurement and contracting needs with clear visibility and efficient use of the financial and required data to drive breakthrough performance in cost savings and efficiencies. Why you'll love this role: SWBC is a dynamic diversified enterprise that stretches and grows individuals with supplier and vendor engagements that vary with needs and unique compliance needs of these business segments. This means you will not be focused on a single type of vendor or market. SWBC is deeply involved in the communities that we serve, and employees always rate us as a desirable workplace. Leaders are trusted and empowered to live the company values, protect the brand and are rewarded for delivering quality results. Come grow with us.

Requirements

Bachelor’s degree in Business Management, Procurement, Contract Law, Information Technology, or related field of study from an accredited four-year college or university required.
Minimum of ten (10) years of experience with procurement life cycle management in the technology industry and detailed knowledge of technology subscription models, cloud services, and outsourcing is required.
Six to eight (6-8) years of experience supporting risk and/or compliance-related activities in a financial services operating environment or other relevant industry.
Negotiation experience at the highest levels within a Supplier and ideally formal negotiation training.
Knowledge of leading practices in procurement, strategic sourcing and end-to-end supply management processes including competitive bidding, contract management, supplier performance management and life cycle costing processes.
Knowledge of Third-Party Risk Management (TPRM) oversight and governance practices.
Hold or be able to obtain the Certified Technology Procurement Specialist (CTPS) certification within 6 months and Certified Professional in Supply Management® (CPSM®) within 12 months.
Experience in drafting, analyzing and redlining proposals, contract terms, agreements, statements of work, pricing sheets and related legal documents, especially as it relates to technology contracts.
Demonstrated experience interpreting and working with technology-based contract terms and related documents such as public cloud services, end user license, maintenance, subscription, term of use, and other agreements.
Strong decision-making and problem-solving skills, excellent oral and written communication skills combined with the ability to maintain effective relationships internally and externally with a strong customer service orientation.
Ability to manage relationships with upper management, internal legal counsel, compliance, business stakeholders, and suppliers as well as assisting to resolve competing interests between these parties.
Ability to manage multiple priorities, meet deadlines and work under pressure, while maintaining attention to detail and accuracy.
Seasoned analytical and technical writing skills with a demonstrated ability to research, analyze, and synthesize data and information into concise, easily understood written documents.
Experience across a broad range of goods and services to ensure accuracy in cost containment, contract terms for information technology: hardware, software, software development, professional services, security, cloud services and renewals.
Excellent multitasker, not afraid to be at the epicenter of the purchasing process and handle simultaneous requests that vary from basic procurement to complex negotiations.
Demonstrated project management skills with ability to lead multiple, highly visible initiatives.
Self-starter and can work independently; have a constant bias towards action.
Seeks opportunities to improve processes and better relationships.
Must be passionate about making an impact through relationship building and collaboration.
Highly data-driven and detail oriented, using industry practices, comparable pricing, sizing deals, and producing metric reporting.
Able to travel.

Nice To Haves

Master’s degree preferred.
Certified Technology Procurement Executive (CTPE) is preferred and beneficial.

Responsibilities

Oversees, directs, and manages the activities of the C&SM programs and teams to accomplish organization and department strategy and objectives.
Promotes the coordination of C&SM processes for review and approval of project, supplier contracts and purchase requisition.
Execute continuous improvement projects to support Strategic Sourcing, Contract Management, and Supplier Risk Management in line with business objectives and goals.
Develop systems policies and procedures for the operation of procurement, Third-Party risk and supplier management Program activities.
Implement harmonized standards across the organization to enable efficiencies, effective controls and Company-wide spend management/reporting.
Serves as system administrator for the C&SM program systems and oversee the supplier & contract repository.
Develops and supports users within the C&SM Programs policies and program training, procedural or system issues.
Management of C&SM staff skills and competency development in (and across) sourcing, contracting, transactional purchasing, supplier management and miscellaneous internal department support activities
Creating a talent management process in coordination with HR to ensure that the right resources are in place.
Develops and maintains relevant analytics and metrics across relevant procurement categories.
Produces regular procurement status reports, key performance indicators (KPIs), procurement risk register, and business continuity plan to sustain the technology procurement process.
Architect and oversee budget management & planning for categories under management.
Development of benchmarks and scorecards to be used for continuous improvement.
Building a Center of Excellence (CoE) to help transform Procurement and TPRM.
Management and also support broader transformation of the value chain and the enterprise.
Maintains and improves individual skill set by seeking out training in response to emerging procurement trends and strategies within the field; suggests tangible improvements to corporate operations where beneficial; and strategizes on continuous improvement of review processes and workflows.
Drives the selection and management of procurement systems.
Improves and owns the supplier contract and supplier set-up process in partnership with IT and Finance, where appropriate, to deliver solutions, enhancements, and process automation.
Reviews non-contracted purchases to identify opportunities for standardization, contracting and cost reduction.
Manages contract disputes to resolve issues with the best possible outcome for the Company.
Develops the building and maintenance of a Preferred Suppliers program and supplier database to influence the business and channel spend appropriately.
Develops and nurtures strong collaborative relationships with key internal stakeholders on the Events teams to strategically influence the business and manage spending.
Serves as a Sourcing/Contract SME to key stakeholders by identifying their critical business requirements and providing appropriate recommendations and services to meet/exceed their needs and expectations.
Analyzes spend data, internal requirements, and external supply markets to develop strategic sourcing strategies and plans aligned with the business goals.
Problem Solving & Strategy Advice: Provide problem-solving and innovative ideas to support internal customers.
Identify value-generating opportunities (e.g., savings, efficiencies, or revenue growth).
Manages, coordinates, and supports special projects as needed.
Understands the Legal process and prepare sourcing documents, contracts, statements of work and related procurement documents, as well as act as guide for key stakeholders.
Collaboration: Partner with internal risk groups to ensure third party relationships are compliant with all relevant policies and procedures.
Design & oversee the enterprise-wide needs for due diligence, risk assessment and on-going supplier monitoring are being accomplished.
Risk Management: Monitor and ensure successful delivery against third party contractual obligations.
Process Management: Accountable for policy requirements for all managed third-party relationships.
Plan and lead periodic reviews and assessments of supplier relationships.
Performs the supplier & performance management function in collaboration with the business.
Oversees reviews of critical supplier relationships on an annual basis to ensure adequate contracts and processes are in place to meet regulatory requirements and facilitate as needed with appropriate business units.
Champion and execute updates to existing reporting and technology framework to reduce risk and enhance efficiency.
Maintains knowledge of financial services regulations and effectively responds and interacts with regulators.
Partners with Treasury for card payments and the Accounts Payable department to maintain effective closing and reporting procedures.
Performs all other duties as assigned.