VP Client Relationships, UHC E&I National Accounts

UnitedHealth Group•Atlanta, GA

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Vice President, Client Relations (VPCR) position is a highly visible leadership role with overall accountability for assigned clients within Enterprise Strategic Accounts, a portfolio of large, innovative, self-funded employers. This position is responsible for cultivating deep client relationships and for executing strategies that drive growth, portfolio expansion, client satisfaction, and long‑term partnership value. The VPCR works in close collaboration with executives and cross-functional leaders to deliver outcomes and accelerate innovation for their employer clients. The VPCR must have deep knowledge of enterprise assets and solutions – including Surest and Optum offerings – as well as emerging innovations in the market. Success in this role requires deep expertise in the large employer space, strong relationships (with clients, consultants, and internally), and a clear understanding of evolving healthcare industry trends.

Requirements

Bachelor's degree or equivalent experience
Experience supporting large, national employer accounts in healthcare
Proven success managing complex client relationships
Deep knowledge of health benefits, healthcare delivery, and enterprise solutions
Solid business and financial acumen
Demonstrated ability to lead collaboratively, think enterprise-wide, and execute with discipline
25-50% travel
Must have state issued Life & Health Insurance license or the ability to obtain within 60 days of hire

Responsibilities

Own senior executive relationships for assigned accounts, ensuring a dep understanding of clients' business objectives, workforce need, and benefits priorities
Advance enterprise-wide UnitedHealthcare and optum solutions, aligning medical, pharmacy, care delivery, analytics, and digital capabilities to achieve client objectives
Develop and execute client specific strategies that drive retention, growth, and client satisfaction
Leverage executive relationships across UHG to accelerate decision-making and deliver differentiated value
Lead through influence across Account Management, Product, Clinical, Network, Operations, Finance, Marketing, Actuarial, Underwriting, Data Analytics, and Optum teams to ensure strategic alignment and exceptional service delivery
Provide regular executive‑level updates to senior leadership on client strategy, performance, innovation, and results
Maintain a strong command of healthcare industry trends, the competitive landscape, and emerging solutions for large employers to continuously evolve client strategy and enterprise offerings
Build relationships and partner collaboratively with key consultants in the market