VP CFC Regional Manager

GTE Financial•Tampa, FL

14d•Hybrid

About The Position

Come join our GTE Financial Team! GTE Financial is looking for a Vice President Community Financial Center Regional Manager to lead our community financial centers! We're looking for a Vice President that will lead the branches to achieve sales and revenue goals, deliver an outstanding member experience, drive growth, navigate change management, and support their team as they help members to do more, be more, and achieve more with their money and their lives. The Vice President CFC Regional Manager is responsible for leading a team of Managers toward the achievement of sales, service, and revenue goals. The Vice President is responsible for ensuring the optimal member experience is delivered along with being responsible for the oversight and management of branch operations, human resource, and performance management. The Vice President will be actively involved in supporting the team in targeted community activities and market involvement. The Vice President will be an active member of the community at the district level, promoting GTE Financial and the products and services we offer. The Vice President will provide direction that is consistent and in support of GTE’s Vision, Mission, and Values with a focus on strengthening GTE’s brand, increasing market share and member share of wallet, and delivering the optimal member experience. The Vice President will manage to ensure the flawless execution of organizational strategies, initiatives, and changes. The candidate will demonstrate the ability to embrace change and translate strategy into action to build commitment and enthusiasm at the branch level. What does GTE look for as a Vice President CFC Regional Manager? Leadership: Established routine visits to CFCs to track and understand the direct market and staffing needs. Establishes sales and revenue plans and objectives and manages for results by defining high expectations for their self and branch teams. Leads and manages the sales and revenue planning process, adjusting plans and forecasts as required to ensure the district meets or exceeds all performance goals. Coach, develop, and mentor managers and branch staff by equipping them with the sales, service, and advice skills and disciplines necessary to deliver holistic advice and guidance to our members to improve their financial health and well-being. Provides strong leadership to the team to promote a culture of ongoing feedback, performance, and development discussions to enhance overall employee engagement and improve retention. Routinely coach using the Integrity Coaching principles and Member Advantage philosophy, evaluate progress and provide frequent and timely feedback to the team. Strategic: Works directly with the Management Team to focus on business development opportunities in their districts. Helps GTE Financials’ brand awareness and works to own the community they serve. Develops and enables an engaged, capable, and confident management team to implement programs and processes focused on building deep relationships with members. Actively seeks opportunities to recognize staff and share best practices. Works directly with the Management Team to focus on business development opportunities in their districts. Helps GTE Financials’ brand awareness and works to own the community they serve. Develops and enables an engaged, capable, and confident Management Team to implement programs and processes focused on building deep relationships with members. Actively seeks opportunities to recognize staff and share best practices. Leads and supports the successful roll-out of new products, services, and initiatives. Works in close partnership with the Vice President of Branch Operations, Vice President of Business Banking, and other leaders to maximize district and branch-level opportunity across all key business drivers. Develop and execute a deposit strategy to exceed growth goals in terms of deposit growth and cost of funds. Develop and execute a strategic plan to achieve sales goals and expand our member base, which includes active prospecting to build a short-term and long-term pipeline. Operational: Maintains and adheres to risk management policy and procedures ensuring managers and teams are up-to-date and in compliance. Must demonstrate functional knowledge of The Bank Secrecy Act, in addition to other Federal laws, including, but not limited to The U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and The Bank Bribery Act.

Requirements

Undergraduate degree in Business, Finance, or a related field required
Minimum ten years' experience with at least five years of progressive management experience within a financial institution (experience in the Credit Union industry is a plus) or a combination of education and experience
Proven sales management skills with a history of achieving outstanding results
Ten years of prior retail bank /credit union lending experience
Excellent coach and strong motivator; brings energy and enthusiasm to the team every day
Full understanding of all banking-related products and services
Advanced knowledge of holistic advice practices
Full understanding of the importance of the member (customer) experience
Forward-thinking, innovative, collaborative, and team based
Strong coaching, performance management, communication (verbal-written), and interpersonal skills
Proven conflict resolution, people management, and leadership skills
High Integrity and authentic leadership principles
Committed to doing the right thing in the right (ethical) way
Must have a team-oriented work style and be a consensus builder
Polished and comfortable in all environments – front-line banking center team member to Board of Directors
Must be a self-starter with the confidence to deal effectively with a growth-oriented Executive Management Team as a Team Member
Must live in a location that can leverage an existing high-speed internet service. Minimum upload speed 5 MB/s, preferred upload speed 25 MB/s. Minimum download speed 25 MB/s, preferred download speed 50 MB/s
Candidates must provide and meet all technical requirements before the first day of training
Hybrids - Candidates must live within driving distance of the office location and be able to commute to and from the office location as needed regularly

Nice To Haves

Bilingual preferred (English/Spanish)
Experience in the Credit Union industry is a plus

Responsibilities

Lead branches to achieve sales and revenue goals
Deliver an outstanding member experience
Drive growth
Navigate change management
Support team as they help members to do more, be more, and achieve more with their money and their lives
Lead a team of Managers toward the achievement of sales, service, and revenue goals
Ensure the optimal member experience is delivered
Oversight and management of branch operations, human resource, and performance management
Actively involved in supporting the team in targeted community activities and market involvement
Active member of the community at the district level, promoting GTE Financial and the products and services we offer
Provide direction that is consistent and in support of GTE’s Vision, Mission, and Values with a focus on strengthening GTE’s brand, increasing market share and member share of wallet, and delivering the optimal member experience
Manage to ensure the flawless execution of organizational strategies, initiatives, and changes
Embrace change and translate strategy into action to build commitment and enthusiasm at the branch level
Establish routine visits to CFCs to track and understand the direct market and staffing needs
Establish sales and revenue plans and objectives and manages for results by defining high expectations for their self and branch teams
Lead and manage the sales and revenue planning process, adjusting plans and forecasts as required to ensure the district meets or exceeds all performance goals
Coach, develop, and mentor managers and branch staff by equipping them with the sales, service, and advice skills and disciplines necessary to deliver holistic advice and guidance to our members to improve their financial health and well-being
Provide strong leadership to the team to promote a culture of ongoing feedback, performance, and development discussions to enhance overall employee engagement and improve retention
Routinely coach using the Integrity Coaching principles and Member Advantage philosophy, evaluate progress and provide frequent and timely feedback to the team
Work directly with the Management Team to focus on business development opportunities in their districts
Help GTE Financials’ brand awareness and works to own the community they serve
Develop and enable an engaged, capable, and confident management team to implement programs and processes focused on building deep relationships with members
Actively seek opportunities to recognize staff and share best practices
Lead and support the successful roll-out of new products, services, and initiatives
Work in close partnership with the Vice President of Branch Operations, Vice President of Business Banking, and other leaders to maximize district and branch-level opportunity across all key business drivers
Develop and execute a deposit strategy to exceed growth goals in terms of deposit growth and cost of funds
Develop and execute a strategic plan to achieve sales goals and expand our member base, which includes active prospecting to build a short-term and long-term pipeline
Maintain and adhere to risk management policy and procedures ensuring managers and teams are up-to-date and in compliance
Demonstrate functional knowledge of The Bank Secrecy Act, in addition to other Federal laws, including, but not limited to The U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and The Bank Bribery Act