VP, Business Development Officer, Fidelity Personal Trust Company, FSB

Fidelity•Merrimack, NH

22h•Hybrid

About The Position

The VP, Business Development Officer (BDO) develops personal trust business opportunities by increasing awareness and knowledge of the product offering, trust administration, and fiduciary issues across our Wealth Management and Institutional business lines. The BDO will review service model components, system requirements, business processes and procedures, and product positioning for trustee services, and identify and implement new features and/or distribution channels for personal trust business. The VP also works with Marketing partners to develop appropriate educational and other material (print, video & webinar) and leads a team of Regional Trust Specialists ('RTS') who connect directly with advisors and clients on potential current and successor trustee opportunities. This role acts a subject matter authority on regulatory and fiduciary matters, trust administration and estate planning concepts to the Fidelity Personal Trust Company, FSB (FPTC) Board of Directors and its subcommittees and FPTC personnel across multiple business lines, including personal trust accounts, stock plan services, health savings accounts and directed trustee/paying agent accounts for retirement plans. The CFO leads a team of fiduciary officers and risk and compliance associates to ensure compliance with applicable laws, regulations and internal policies and procedures. Fidelity Personal Trust Company, FSB (FPTC) is a federally chartered trust company that offers personal trust services to Fidelity’s Wealth Management ultra and high net worth customers in every state and to such customers of our Fidelity Institutional business. The Business Development Officer will be part of a leadership team consisting of the Chief Operating Officer, the Chief Fiduciary Officer, the Head of Fiduciary Tax, and the Head of Trust Administration, who partner together to grow the business and manage it to high standards of regulatory and financial excellence, while working across the enterprise for the benefit of the company’s customers. FPTC is a subsidiary of Fidelity Investments, a financial services company whose goal is to strengthen and secure the financial wellbeing of our customers by providing excellent customer service, investment choice, and innovative solutions, all delivered within a personalized experience. Fidelity Wealth’s Customer Insights & Offerings is a newly established function, bringing customer analytics and wealth management offerings even closer together. The team is responsible for understanding the needs and behaviors of Fidelity Wealth’s customers and their families and developing offerings and solutions that meet their needs throughout their lifetime.

Requirements

J.D. required
13+ years of trust administration, risk and/or wealth planning experience with a trust bank or in the financial services industry.
5 + years in a people leadership capacity.
Experience with various types of trusts and estate planning documents, income and principal accounting, personal and trust income taxation, estate tax, charitable trusts, gift tax, GST tax, working knowledge of investments, trust and estate law, retirement plans, and the laws and regulations that govern trusts.
Ability to think analytically and strategically and relay complex situations clearly and effectively.
Demonstrates strong written, verbal, and interpersonal communication skills.
Works independently, juggle multiple tasks, and prioritize work to maintain both accuracy and efficiency.
Demonstrates collaboration skills, and ability to function as a great teammate.
Presents group training and/or acts as a coach/mentor.
Recognizes risk across processes and identify downstream implications of change.
Collaborates and coordinate with Senior management, advisors, attorneys, and tax professionals.
Possesses and outstanding work ethic, integrity, team spirit and judgment.
Experienced in engaging with audit and government regulators to facilitate examination of the bank.
Strong background in compliance, risk management and risk mitigation.

Nice To Haves

CTFA, CFP, FINRA Series 7, 24 are a plus.

Responsibilities

Develops personal trust business opportunities by increasing awareness and knowledge of the product offering, trust administration, and fiduciary issues across our Wealth Management and Institutional business lines.
Reviews service model components, system requirements, business processes and procedures, and product positioning for trustee services, and identify and implement new features and/or distribution channels for personal trust business.
Works with Marketing partners to develop appropriate educational and other material (print, video & webinar)
Leads a team of Regional Trust Specialists ('RTS') who connect directly with advisors and clients on potential current and successor trustee opportunities.
Acts a subject matter authority on regulatory and fiduciary matters, trust administration and estate planning concepts to the Fidelity Personal Trust Company, FSB (FPTC) Board of Directors and its subcommittees and FPTC personnel across multiple business lines, including personal trust accounts, stock plan services, health savings accounts and directed trustee/paying agent accounts for retirement plans.

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