VP Ancillary Revenue

Mid-America Apartments•Memphis, TN

27d•Onsite

About The Position

The Vice President of Ancillary Revenue works under the general direction of the Senior Vice President of Ancillary Services and leads the development, implementation, and management of ancillary revenue programs across the company. Primary responsibility includes managing the resident financial lifecycle, including credit and criminal applicant screening, rent collections, and bad debt while maintaining regulatory compliance. Additional responsibilities include oversight of utility expense management and monthly resident billing process. The successful candidate will embody and work to reinforce MAA’s Core Values. Those values include: Appreciating the uniqueness of each individual Communicating openly and with integrity Embracing opportunities Doing the right thing at the right time for the right reasons

Requirements

Bachelor’s degree in finance, accounting, economics or related field required.
15+ years of experience in financial planning and analysis/reporting, collections, revenue and/or asset management required.
Supervisory management experienced required.
Collections, revenue, and expense control program development and management expertise
Financial modeling expertise (Returns, Risk, Payback, Cash-flow, etc.)
Advanced quantitative analytical skills (e.g., trend analysis) and attention to detail
Negotiation skills and knowledge of contractual terms and conditions for vendor management
Project management skills to plan, coordinate, implement, and evaluate short- and long-term projects.
Business and financial acumen
Supervisory and leadership skills to manage the performance of others, including hiring, training, coaching and counseling
Skill and ability to clearly and concisely communicate verbally and in writing, including delivery of presentations
Skill in applying critical thinking, analysis and problem-solving methods
Proficiency with Microsoft Office applications (Word, Excel, Outlook and PowerPoint)
Technical savvy to learn and operate company and/or industry-specific applications (e.g., Yardi, Power BI, Essbase)
Ability to maintain confidentiality and maintain appropriate discretion

Nice To Haves

Collections and/or revenue management experience preferred.
Advanced Excel modeling experience preferred.
Master’s degree in business administration preferred.

Responsibilities

Manages the applicant screening processes and rent collections for all property operations.
Develops and initiates new initiatives to optimize efficiency and effectiveness.
Documents, monitors, and tracks all MAA standard residential leases and addendums.
Maintains the lease and addendum library for the company and updates as necessary in coordination with Legal.
Develops, implements, and manages revenue generation and cost savings initiatives and programs by coordinating with local utility providers to MAA properties.
Develops, implements, and markets ancillary business initiatives at various properties; monitors progress and measures results to determine the value of each initiative.
Leads and oversees the ancillary team, including hiring, training, delegation, professional development, and performance management,
Performs complex analytical calculations, trend analyses, and evaluations of controls on ancillary programs.
Prepares, monitors, and maintains the annual budget, projections, and strategic planning of all ancillary-related initiatives.
D evelops and manages relationships and contracts with external vendors and internal stakeholders.
Negotiates contracts and ensures compliance with laws, regulations, and company policies in coordination with Legal, Accounting, and other corporate partners.
Performs other related duties as assigned to meet the needs of the business.