VP AMBULATORY CARE SVCS

Covenant Health•Knoxville, TN

10d

About The Position

The Vice President of Ambulatory Care Services is a key member of Covenant Health’s senior leadership team, responsible for the strategic direction, operational oversight, and performance of a broad portfolio of ambulatory services. This includes physical and cardiac therapy clinics, free-standing diagnostic centers, EMS services, and other outpatient care programs. The VP will lead efforts to enhance patient access, experience, quality outcomes, and financial sustainability across all ambulatory care settings.

Requirements

Bachelor’s degree in Healthcare Administration, Business Administration, or related field required, Master’s degree preferred.
Minimum of 10 years of progressive leadership experience in ambulatory care or healthcare operations.

Responsibilities

Develop and execute strategic plans for ambulatory services aligned with Covenant Health’s mission, vision, and growth objectives.
Identify opportunities for service expansion, integration, and innovation across outpatient care settings.
Direct daily operations of multiple therapy clinics, diagnostic centers, and EMS services.
Ensure efficient workflows, regulatory compliance, and high-quality patient care.
Oversee staffing, budgeting, and resource allocation.
Lead the development and management of operating and capital budgets for all ambulatory service lines.
Monitor financial performance, identify variances, and implement corrective actions to achieve financial targets.
Collaborate with finance and accounting teams to ensure accurate reporting and forecasting.
Drive initiatives to improve cost efficiency, revenue growth, and long-term financial sustainability.
Establish and monitor key performance indicators (KPIs) for clinical, financial, and operational success.
Drive continuous improvement initiatives to enhance patient satisfaction, clinical outcomes, and cost-effectiveness.
Partner with hospital leaders, physician practices, and community stakeholders to ensure seamless care coordination.
Foster a culture of collaboration, accountability, and excellence across all ambulatory teams.
Ensure all ambulatory services meet federal, state, and local regulatory requirements.
Maintain accreditation standards and readiness for inspections and audits.
Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
Performs other duties as assigned.