Volunteer-Baptist Hospital

Baptist Health CarePensacola, FL
30d

About The Position

Volunteer opportunities with Baptist Health Care are available at: Baptist Hospital, Pensacola Gulf Breeze Hospital Jay Hospital Andrews Institute for Orthopaedics & Sports Medicine Baptist Medical Park- Nine Mile Baptist Medical Park- Navarre Responsibilities Volunteer Tasks may include the following: WAYFINDING — The Baptist Hospital volunteers greet patients/guests and provide directions, information and escorting services as needed. Volunteers augment existing hospital services through personal attention and caring. Volunteers are an integral part of the hospital team and work closely with and are supervised by department team members. NURSING (PATIENT CARE AREAS) — Nursing Services volunteers provide assistance to team members, patients, families and visitors. Volunteers augment existing services through personal attention and caring, assist with nursing and patient care activities. Volunteers carry out routine and assigned non-nursing duties. OFFICE SUPPORT — Office Support volunteers provide assistance to many departments within the hospital. Volunteers augment existing services through personal attention and caring. Volunteers are an integral part of the hospital team and work closely with and are supervised by the departmental team members in which they work. SURGERY AND WAITING ROOMS — Volunteers of the Family Waiting Rooms serve as supportive liaisons between the patient families and operating room personnel. Volunteers who serve in this room must have a level head and be capable of facing some difficult situations, communicating only information as directed by the operating room to family and friends. Volunteers are an integral part of the hospital team by working closely with the department staff. Volunteers of the Surgery waiting room serve as supportive help to the team member staffed at the desk. Volunteers who serve in this area must have a level head and be capable of facing some difficult situations, communicating only information as directed by the team member to family and friends.

Requirements

  • Volunteers greet patients/guests, provide information and directions, escort them to various locations, answer the hand-held telephone, take accurate messages, maintain a clean and orderly work area.
  • Good communication skills, vision and hearing are a must.
  • Ability to walk, push a wheelchair.
  • Maintain strict confidentiality.
  • Knowledge of the hospital and departments.
  • Ability to be on one’s feet.
  • Good telephone skills, communication skills.
  • Be a people person, caring and compassionate.
  • Ability to follow written and oral instructions.
  • Ability to read and write, take oral and written messages.
  • Good telephone skills.
  • Good organizational skills, helpful, outgoing, friendly and work well with team members.
  • Ability to read and write, take oral and accurate messages.
  • Be sensitive, understanding, and caring.
  • Good communication and people skills.
  • Dependable.
  • Ability to keep calm in stressful situations.
  • High degree of confidentiality.
  • Outgoing personality, good people skills, and a caring and patient person.
  • Volunteers must be able to commit to one year of service.

Nice To Haves

  • some typing skills helpful

Responsibilities

  • WAYFINDING — Greet patients/guests and provide directions, information and escorting services as needed.
  • NURSING (PATIENT CARE AREAS) — Provide assistance to team members, patients, families and visitors.
  • OFFICE SUPPORT — Provide assistance to many departments within the hospital.
  • SURGERY AND WAITING ROOMS — Serve as supportive liaisons between the patient families and operating room personnel.
  • REGISTRATION DESK — Provide information and directions to patients and guests.
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