Volunteer Specialist

San Ysidro Health•San Diego, CA

About The Position

The Volunteer Specialist supports the development, coordination, and retention of a strong volunteer workforce. This role manages all aspects of the volunteer lifecycle—including recruitment, onboarding, training, scheduling and engagement—to ensure volunteers are effectively integrated into SYHealth programs and services. The Volunteer Specialist works closely with staff, community partners, and volunteers to create a positive, mission‑aligned volunteer experience.

Requirements

High School Diploma/GED Equivalent or Experience in Lieu of Education
At least 2 year’s experience in volunteer coordination, recruitment and community engagement.
Must possess excellent verbal and written communication skills.
Ability to effectively communicate with diverse groups and interdepartmentally with Hiring Managers, and community members of all levels.
Strong interpersonal and communication skills, with the ability to work effectively with diverse groups.
Excellent organizational and time‑management abilities.
Proficiency with maintaining databases, scheduling tools, social media, Microsoft Office (Microsoft Word, Outlook, Excel PowerPoint, Co Pilot) or similar platforms.
Reliable transportation to travel throughout San Diego County.
Ability to work occasional evenings or weekends for events and/or outreach.
Pre employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre employment PPDs.
Compliance with all mandated vaccinations and all boosters is a term and condition of employment.

Responsibilities

Assist Talent Acquisition Manager with implementing policies and procedures for the SYHealth Volunteer Program
Develop and implement strategies to attract qualified volunteers for a variety of roles.
Build relationships with community partners, schools, universities, and SYHealth partners to expand volunteer pathways.
Represent SYHealth at outreach events, fairs, and presentations.
Manage the volunteer application, screening, health screening and background check process.
Manages the volunteer offboarding process
Conduct orientations and provide role‑specific training to ensure volunteers are prepared and supported.
Maintain up‑to‑date training materials, manuals, and resources.
Match volunteers to appropriate roles based on skills, interests, and program needs.
Create and manage volunteer schedules, ensuring adequate coverage for programs and events.
Serve as the primary point of contact for volunteer inquiries, concerns, and support.
Foster a positive volunteer culture through ongoing communication, appreciation efforts, and recognition events.
Monitor volunteer satisfaction and implement strategies to improve retention.
Track volunteer hours, performance, and impact metrics.
Maintain accurate volunteer records in the volunteer management system.
Prepare reports on volunteer activity, program outcomes, and recruitment trends.
Ensure compliance with SYHealth policies and regulatory requirements.
Partner with program staff to identify volunteer needs and develop role descriptions.
Support staff in supervising volunteers and ensuring alignment with program goals.
Assist with planning and staffing SYHealth events that require volunteer participation.
May support additional HR Department functions as needed.
Performs other duties as assigned.