Volunteer Services Manager

City of O'Fallon • O'Fallon, MO

6d • $65,666 - $98,509

About The Position

Lead the Heartbeat of Our Community! Do you love connecting people with purpose? Are you energized by community spirit and big ideas? The City of O'Fallon is looking for a Volunteer Services Manager who can turn passion into action! Every year, we place over 2,000 volunteers in roles that make our city shine-from festivals and concerts to environmental projects and special events. This isn't just a desk job-it's a chance to lead a program that transforms lives and strengthens our community. As the leader of a remarkable team, you'll oversee volunteer recruitment, placement, supervision, and recognition while working closely with City departments, residents, elected officials, and community partners. Creativity, flexibility, and a positive approach are essential to foster strong relationships and build a dependable volunteer base. Our Volunteer Services Manager earns a competitive salary , with a current range of $ 65 ,665.60 - $ 98,508 .80. You can expect a starting salary of $ 65,665.60 - $82,118.40 depending on years of experience in Volunteer Administration or a related field . To promote work-life balance, paid leave benefits include 3 weeks of vacation for new hires, 11 holidays, 1 personal holiday , sick leave , and extended illness for oneself or to care for family members. Some facilities even feature designated, fully furnished Zen and lactation rooms. The City of O'Fallon participates in the Missouri LAGERS L-6 Pension Plan and offer a 457 (b) Retirement Plans . Committed to continued employee growth, the City also offers tuition reimbursement . I f you want a position that challenges your creativity, expands your organizational skills , and are open to flexing your workspace and schedule for events , this may be the opportunity for you .

Requirements

• Bachelor's degree in a related field.
• 3–5 years of experience in volunteer administration, event planning, or related areas.
• Strong leadership and organizational skills.
• Excellent verbal and written communication skills.
• Knowledge of HR principles, budgeting, and records management.
• Ability to work occasional nights and weekends for events.
• Valid Missouri driver's license (or ability to obtain).

Nice To Haves

• 1-3 years of supervisory experience preferred.
• Certified Volunteer Administrator (CVA) credential is a plus.

Responsibilities

• Administer all operations of the Volunteer Services Division, including oversight in office and off-site locations.
• Hire, train, assign, and supervise division personnel.
• Develop and implement recruitment, training, and retention strategies.
• Create and maintain budgets, manuals, policies, schedules, and training materials.
• Prepare program statistics, performance measurements, and outcome reports.
• Develop volunteer opportunities for City departments and community service days.
• Manage ongoing and episodic volunteers, including screening and placement.
• Oversee media posts, presentations, and volunteer events.
• Maintain confidential volunteer records and ensure safety compliance.
• Recognize volunteers through awards, communications, and media coverage.
• Build partnerships with nonprofits, schools, businesses, and civic organizations.
• Research trends in volunteer management and apply best practices.

Benefits

• paid leave benefits include 3 weeks of vacation for new hires, 11 holidays, 1 personal holiday , sick leave , and extended illness for oneself or to care for family members
• Missouri LAGERS L-6 Pension Plan
• 457 (b) Retirement Plans
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager