Volunteer Services Animal Trainer - PART TIME

PASADENA HUMANE SOCIETY•Pasadena, CA

23d•Onsite

About The Position

The Volunteer Services Animal Trainer (VSAT), will be responsible for conducting volunteer training programs that prepare volunteers to work with our animals. Oversee enrichment and support volunteers to ensure consistent and appropriate enrichment activities are offered to our shelter population. The VSAT will be responsible for training new volunteers and maintaining shift schedules to ensure coverage for each assigned program.

Requirements

Minimum high school graduate (or GED/proficiency certificate).
At least 18 years of age
Proven experience observing body language and handling animals using Fear Free methods in an animal shelter setting
Fear Free Shelter Certification
Knowledge of techniques and methods of animal behavior assessment, behavior modification, and training.
Feline and Canine body language and behavior knowledge
Effective at coaching and teaching people and at using their animal behavior and learning theory knowledge.
Must be prepared to handle or work with animals weighing up to 100lbs and exhibiting a variety of behaviors, including those with challenges.
Strong sense of professional judgment and ability to maintain confidentiality.
Must be able to model Pasadena Humane’s Core Values of Learning, Integrity Collaboration and Kindness.
Must interact positively with supervisor, management, coworkers, volunteers, and the public to promote a team effort and maintain a positive and professional approach.
Must be able to work independently with minimal supervision.
Must provide positive, proactive customer service
Must have a positive attitude and a sense of humor

Nice To Haves

Any of the following animal training certifications are highly desirable (CPDT-KA/KSA, CBCC-KA, KPA-CTP, IAABC-ADT, IAABC-CDBC, IAABC-CCBC).
Previous experience assisting or teaching group classes highly preferred

Responsibilities

Responsible for training new and existing animal enrichment volunteers centered around the principles of Fear Free Shelter standards
Directly oversee volunteer enrichment volunteers ensuring safe and appropriate interactions
Monitor daily enrichment plan/schedule for shelter dogs and cats. Help update monthly programs calendars and shifts schedules within VolunteerMatters
Ensure daily enrichment is provided to cats and dogs animals at the shelter
Track and maintain detailed documentation of animal enrichment data and oversees the data collection from volunteers including training and monitoring.
Responsible for developing and facilitating training protocols for all levels of volunteers to meet the needs of the shelter and animal populations
Build relationships with volunteers to improve engagement
Maintains a high level of communication and collaborative work with all personnel consistent with Pasadena Humane’s Core Values of Learning, Integrity, Collaboration, and Kindness (LICK)
Be able to use internal software to read and update animal profile notes
Make recommendations or demonstrate to volunteers for proper handling and interactions with shelter animal population
Be able to work collaboratively with other departments to meet the goals of the shelter
Speak candidly and tactfully about any internal decisions made about animals’ outcomes (adoption, foster, transfer, AFEH, AFEB, etc.)
Assist with on-site and off-site shelter events including but not limited to Free Adoption Events, Group Volunteer Projects, Wiggle Waggle Walk & Run and the San Marino Motor Classic.
Ensure a positive, educational approach to customer service with a goal of educating the public and keeping animals in homes as appropriate. Promote positive relations with the general public, volunteers and staff while promoting the Society’s programs, policies and philosophies. Address customer complaints.
Uphold Pasadena Humane’s mission and contribute to building a culture of philanthropy.
Set up and breakdown of training rooms, including deep cleaning and organizing.
Maintain department equipment in good working condition. Report any items for repair and/or replacement as needed to appropriate supervisory staff.
Ensure a safe working environment and actively participate in Pasadena Humane’s safety programs.
Participate as needed in special department projects.
Perform other duties as assigned.