Volunteer Services Administrator

State of Delaware•Dover, DE

About The Position

The DE Long-Term Care Ombudsman Program Volunteer Administrator recruits, trains, schedules, and supervises Ombudsmen Volunteers who enhance the quality of life for residents in long-term care (LTC) or assisted living (AL) facilities. This position ensures volunteer compliance, volunteer certification, and volunteer recognition. Also, in this role the incumbent coordinates with a wide range of stakeholders — local, state, and federal agencies; volunteer management professionals; and service organizations — to ensure effective program implementation. Additional key responsibilities include volunteer program management, planning and organizing, execution, and evaluation. The incumbent provides guidance to LTC Volunteer Ombudsman, manage scheduling, and monitor program outcomes to ensure impact.

Requirements

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
Three years experience in volunteer recruitment.
Six months experience in budget management and control which includes managing a budget for the purpose of keeping expenditures within the limitations of available appropriations and available revenue and maintaining, monitoring, projecting and controlling a budget within set policies and procedures.
Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
Six months experience in planning, developing, implementing and evaluating programs.
Six months experience in narrative report writing.
Six months experience in supervising volunteer groups.
Knowledge of grant writing.
Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.
As a condition of hire you must possess a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving).
All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment.
Applicants must be legally authorized to work in the United States.
The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Responsibilities

Recruits, interviews and selects volunteers.
Assigns volunteers to a variety of settings.
Schedules interviews with agencies and completes follow-up.
Serves as a liaison between volunteers and agency staff to promote acceptance of volunteers' role.
Assesses the need for volunteers within an agency through consultation with agency; explains the concepts and potentials for utilization of volunteer resources.
Develops and implements recruitment plans in the community through group contracts, media and individual contracts; prepares recruitment materials.
Confers with professional staff from departments or agencies to assign volunteers to specific areas.
Promotes volunteerism through participation in community-wide events, contact with local media and membership in professional organizations.
Develops and conducts orientation and training.
Develops and implements recognition plans to promote the efforts of volunteers in public and private organizations.
Maintains records and reports.