Volunteer Operations Coordinator (46217)

Join Our Team!•Bentonville, AR

21h•$42,000 - $48,000•Onsite

About The Position

The Volunteer Operations Coordinator is responsible for resource allocation across the organization. This role serves as the lead coordinator of our volunteer infrastructure, helping to implement and manage a new volunteer structure designed to empower experienced volunteers to lead and support other volunteers across key operational areas, while also actively recruiting and engaging new volunteers to meet current organizational needs. The Volunteer Operations Coordinator plays a central role in building and sustaining a robust volunteer pipeline that supports both operational and programmatic needs and drives donor engagement.

Requirements

Proficiency in the use of computers and office equipment.
Highly organized and self-motivated.
Excellent verbal, writing, editing, and communication skills.
Ability to present information concisely and effectively, both verbally and in writing.
Ability to prioritize and multi-task work; self-motivated and excellent in building relationships.
2+ years of experience working in an office environment.
Twenty-one years of age or older.
High School Diploma or equivalent.
Must pass all criminal history and child maltreatment background checks.
Must submit to a pre-employment drug screen, as well as random drug screens when directed.
Valid driver's license, proof of personal automobile insurance, and acceptable driving record required to drive shelter vehicles for shelter business.

Nice To Haves

Experience working in a nonprofit organization.
Experience working with and organizing volunteers
Experience working with in-kind donations and donation management.

Responsibilities

Help implement and manage a new volunteer structure designed to empower experienced volunteers to lead and support other volunteers across key operational areas, while also actively recruiting and engaging new volunteers to meet current organizational needs.
Provide guidance, tools, and support to lead volunteers so they can successfully recruit, train, and lead individual volunteers in their assigned areas.
Serve as the primary liaison for volunteer leadership, supporting scheduling, project management, recognition, and issue resolution.
Coordinate and implement systems to recruit, orient, train, and retain volunteers at all levels.
Ensure volunteer roles align with Shelter priorities and are fully staffed to support ongoing operations, service projects, and events.
Track and report on volunteer metrics to support continuous improvement and donor stewardship efforts.
Project Manager for Quarterly Volunteer days, Group Volunteer days, and Christmas activities.
Serve as the central point of coordination between departments for all volunteer and resource-related activity.
Produce regular reports on inventory, volunteer activity, and community engagement to support organizational planning.
Assist the Vice President of Operations and Development team with strategic and administrative support, as needed.
Participate in staff meetings, cross-departmental projects, and training sessions.
Ability to drive Agency vehicles; including 15 passenger van’s, box trucks, and other vehicles (CDL not required).
Other duties as assigned.