Volunteer Navigator

ASCO•Alexandria, VA

1d•Hybrid

About The Position

Cancer strikes more than 10 million people worldwide each year. The ASCO Association d/b/a Association for Clinical Oncology (the “Association”) is a 501(c)(6) professional membership association representing a diverse network of nearly 45,000 oncology professionals. The Association, along with its affiliates the American Society of Clinical Oncology (the “Society”), Conquer Cancer, the ASCO Foundation, and QOPI Certification Program, LLC, (collectively, “ASCO”) are committed to conquering cancer through research, education, and promotion of the highest quality care. ASCO is a flexible, high-performance membership organization where employees collaborate to support our mission through evidence, care, and impact. Together with Conquer Cancer, the ASCO Foundation, we foster a culture that prioritizes customer-centricity, emphasizes teamwork, and commits to quality. Our culture, ASCO Works – Our Way of Working, has long enabled workplace flexibility and embraced technology to help us achieve balance. ASCO offers competitive salaries, an excellent benefits package, and opportunities to participate in professional development programs. To learn what it’s like to work at the Association, click here. Who we are looking for: Are you looking for an opportunity to support the impactful work of volunteers at ASCO? If so, we have the perfect role for you! The Volunteer Navigator works closely with department staff, volunteers, and various internal departments to ensure smooth coordination and execution on of volunteer-related activities. If you are looking for an opportunity to contribute to the success of a dynamic organization and looking to make a difference in the fight against cancer, apply now! This position is hybrid with a primary location in Alexandria, VA.

Requirements

Bachelor's degree or equivalent years of experience, education, or training
3+ years of comparable administrative support and customer service experience
Familiarity in administrative scheduling support
Proficiency in Microsoft Office Suite and experience with database management (e.g., Oracle).
Proficiency with Online meeting hosting (e.g. Zoom)
Proficiency working with Microsoft products and a willingness to adapt to new technology
Practical experience with Customer Relationship Management software
Occasional travel to Annual Meeting for potential support for ASCO Governance, as well as support of Member Services department’s recruitment and retention program and collective team goals as needed

Nice To Haves

Previous experience in volunteer management
Previous experience with event planning and coordination.
Previous experience with expense management

Responsibilities

Provide administrative, logistical, and coordination support for department volunteer groups.
Assist in scheduling, sending appointments, and confirming meeting attendance for volunteer activities.
Work with staff liaisons to plan for future meetings.
Coordinate and support all volunteer meetings, whether virtual or in-person, including assisting lead staff with availability and logistics.
Utilize Oracle and other databases to submit, code, and track volunteer reimbursement expenses, ensuring accuracy and compliance with ASCO policies.
Facilitate the onboarding process for volunteers in Oracle and other relevant systems.
Collaborate with Meetings staff to secure meeting space, coordinate catering orders, and arrange travel and hotel accommodations for volunteers.
Work with A/V staff to ensure proper room setup and address audiovisual needs for volunteer meetings.
Support and coordinate with ASCO's Volunteer Services team on volunteer invitations and terms, including volunteer research, database reports, invitations and tracking, COI updates, communications, and verification of volunteer rosters.
Perform other duties as assigned by department leadership.