Volunteer Engagement Specialist
About The Position
SourcePoint helps Delaware County adults 55 and better live safely at home and stay healthy as they age through in-home services, community programs, and caregiver support. Volunteers are essential to fulfilling this mission, supporting services such as Meals on Wheels, transportation, and a wide range of community programs. The Volunteer Engagement Specialist serves as the primary coordinator of the organization’s volunteer program, responsible for executing day-to-day operations including recruitment, onboarding, engagement, and recognition of volunteers. This role is highly visible and community-facing, requiring an outgoing, organized, and responsive individual who can build relationships, represent SourcePoint professionally, and ensure a consistent and positive volunteer experience. This is an execution-focused role responsible for implementing established processes and supporting program consistency across the organization.
Requirements
- Strong interpersonal and public speaking skills
- Professional representation in community settings
- Strong written and verbal communication
- Ability to manage multiple tasks
- Proficiency in Microsoft Office
- Ability to collaborate across departments
- Availability for evenings and weekends
- Valid driver’s license required
Nice To Haves
- Experience coordinating or supporting volunteer programs preferred
- Experience working with older adults preferred
- Experience with volunteer databases preferred
- Demonstrated ability to manage logistics and coordination
Responsibilities
- Serve as the primary public representative for SourcePoint’s volunteer program
- Recruit volunteers on an ongoing basis to meet organizational needs
- Attend and represent SourcePoint at community events and outreach opportunities
- Collaborate with internal departments to identify volunteer needs
- Maintain communication with Advancement team
- Communicate with volunteers and contribute to newsletters
- Coordinate all aspects of volunteer onboarding including interviews and placement
- Match volunteers to appropriate roles
- Ensure onboarding compliance with policies
- Maintain volunteer database and conduct audits
- Coordinate administrative volunteers and provide training
- Support staff with volunteer policies and procedures
- Assist with maintaining volunteer handbooks and documentation
- Prepare reports including mileage tracking
- Foster a positive volunteer environment
- Track volunteer participation and milestones
- Coordinate recognition events with Events Specialist
- Support surveys and feedback collection
- Provide input on engagement improvements
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
