Volunteer Engagement Coordinator (48574)

THE ASSOCIATION FOR FRONTOTEMPORAL DEGENERATION•King of Prussia, PA

2d•Hybrid

About The Position

Are you looking to make a difference in the world? Looking to take the next step in your career with an impactful organization helping people? Join AFTD, the leading organization dedicated to ending the most common dementia under 60, known as FTD. We help families affected today, and drive research to bring hope for the future. Our work to bring about a world without FTD is only missing your passion and your expertise. AFTD is growing rapidly, with a greater ability to offer help for those affected than ever before. Join us today to make a difference for families affected by FTD, across the United States and beyond. Job Purpose The Volunteer Engagement Coordinator serves as a primary point of contact for volunteers in AFTD’s national volunteer network who work to advance the organization’s mission and impact. Job Summary The Volunteer Engagement Coordinator is responsible for engaging volunteers across the United States in AFTD’s mission and assisting each person to have a positive experience and meaningful impact. They are essential to the entire volunteer management cycle including recruitment, orientation/onboarding, matching, training, support, retention, and recognition. They will work collaboratively with the Volunteer Services Manager and staff in all departments to develop and implement an array of face-to-face and virtual volunteer opportunities that respond to organization and community needs. They will handle all administrative aspects of the volunteer experience, maintaining accurate information on each volunteer, tracking activities and reporting. The Volunteer Engagement Coordinator will have extensive interaction with all aspects of AFTD’s community, including care partners, people living with FTD, staff and healthcare professionals.

Requirements

Bachelor's degree required. Equivalent experience may also be considered.
1-2 years of nonprofit experience working with volunteers and/or personal experience as a volunteer, preferred
Strong communication and organizational skills
Ability to work independently and as a team member in a fast-paced environment
Strong organizational and attention to details skills, with the ability to multi-task
Experience with MS Outlook, Word, Excel, and PowerPoint are required, MS Teams and database experience a plus
Curious, compassionate, and eager to learn

Responsibilities

Volunteer Engagement – Interview and screen new volunteers, match volunteers with specific activities of interest, coordinate with staff lead, track activity level and satisfaction. Maintain regular communication and knowledge of their assigned volunteers; ensure volunteers follow administrative processes and procedures. Work closely with AFTD staff in each department who supervise the work of the volunteers. Coordinate volunteer awareness activities in assigned areas, including Meet and Greets, information tables, and presentations. Assist in identification of opportunities for awareness activities in volunteer communities.
Relationship Building: Develop and maintain effective supportive relationships with volunteers in a virtual environment with the use of emails, Zoom, volunteer management software, etc.; provide initial and ongoing communication and engagement through each volunteer’s tenure. Plan and facilitate online meetings that offer opportunities for volunteers to connect around activities and develop a sense of shared mission and community. Assist with planning and implementing annual volunteer recognition activities. Assist with planning annual Ambassador Summit; attend regional events to represent AFTD.
Database Maintenance and Support: Maintain volunteer information in AFTD’s database to include comprehensive listing of all volunteers, location, and interests; utilize the database for centralized reporting on volunteer status, training and activity; contribute to development of scalable automated processes to ensure ease of tracking as the volunteer network grows.
Coordinate the identification and recruitment of volunteers for other engagement opportunities with various departments (Advancement, Education & Support Services and Research)
Meeting planning and facilitation
Contribute to AFTD publications and materials for volunteer program promotion and recruitment
Travel overnight (anticipated 3-4 trips a year) throughout the continental US.
Occasional evening or weekend work to accommodate volunteer schedules.

Benefits

AFTD offers a competitive salary and is committed to providing a comprehensive benefits package to meet the needs of our employees and their families, including:
Medical, Dental and Vision insurance for eligible employees regularly working 30 hours or more per week – presently AFTD covers 100% of employee individual medical coverage
Employer paid Basic Life Insurance/AD&D
Employer paid short-term and long-term disability insurance
Identity Protection
Voluntary Term Life/AD&D
Hospital Indemnity, Accident, and Critical Illness insurance
Pet discount program
Employee Assistance Program
SIMPLE IRA with company match
Generous paid vacation and sick time
14 paid holidays
4 weeks paid parental leave
A company culture that encourages work/life balance
Ongoing team building opportunities, including staff retreats and days of service
Ongoing professional development training and opportunities
Hybrid working environment, with the opportunity to work remotely up to 3 days per week
Business casual dress code