VOLUNTEER COORDINATOR

Avow Hospice•Whiskey Creek, FL

11d•$20 - $23

About The Position

The Volunteer Services Coordinator coordinates volunteer assignments, maintains volunteer database, participates, plans and coordinates volunteer orientations and special events.

Requirements

Bachelor's degree (B. A.) from four-year college or university preferred.
One to two years related experience and/or training; or equivalent combination of education and experience.
Florida driver’s license.
Knowledge of basic typing skills, data entry and word processing software. Database software and general knowledge of e-mail is preferred.
Normal vision required.
May be required to do day and night driving.

Responsibilities

Fill patient and family support volunteer requests in home care, inpatient units, and long term care facilities with qualified and compliant volunteers.
Fill volunteer requests for events and administrative functions with qualified and compliant volunteers.
Review electronic medical record (EMR) database workflow for volunteer requests, alerts, and death notices daily.
Master understanding of various volunteer positions, responsibilities and limitations.
Assign volunteers by monitoring volunteer requests throughout the day ensuring assignments are filled in a timely and appropriate manner.
Communicate with the patient/caregiver/staff when the request is received exploring the need being addressed and ability of volunteer services department to meet this need. Documentation is completed in the EMR within 24 hours noting the receipt of the referral and ability to fill or not fill with a volunteer. For requests not filled, weekly documentation is done in the EMR noting the continued effort to fill the request.
Assign volunteers to service on the basis of program needs and the volunteers’ interests and skills. Use independent judgment in matching volunteer interests and skills to that of assignment.
Communicate with appropriate staff and volunteers about all assignments or changes in assignments
Maintain and update the volunteer assignment calendars keeping them current.
Support recruitment of new volunteers through community involvement and outreach.
Assist with interviewing, selection and compliance procedures in preparation for new volunteer onboarding.
Coordinate and attend volunteer training, performance appraisals, education and appreciation events.
Orient facility volunteers to assigned SNFs, ALFs, and HHG.
Review and monitor written reports as assigned.
Maintain working knowledge of all regulatory standards affecting the volunteer department.
Perform other duties as assigned.