Volunteer & Community Engagement Specialist

Dolores Street Community Services•Sf, CA

11d•$57,000

About The Position

Mission Action seeks a full-time Volunteer & Community Engagement Coordinator to develop and support the volunteer and community engagement structure for our Rapid Response Hotline . The ideal candidate is an excellent communicator with experience in volunteer coordination, training, and community organizing . Strong collaboration, organizational skills, and fluency in Spanish (preferred) are essential.

Requirements

Bachelor's degree in communications, social sciences, nonprofit management, or a related field OR equivalent experience.
Experience in volunteer coordination, community organizing, or training .
Strong interpersonal and relationship-building skills, with the ability to engage diverse stakeholders.
Proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word) .
Excellent organizational and time-management skills, with the ability to multitask and meet deadlines.
Ability to work both independently and collaboratively in a fast-paced environment.

Nice To Haves

Familiarity with volunteer management software and databases is a plus.
Spanish language proficiency (preferred).

Responsibilities

Volunteer Engagement Recruitment & Outreach: Identify and develop volunteer opportunities. Build strategic recruitment channels with community organizations, nonprofits, faith partners, and other stakeholders. Conduct screenings and brief conversations to ensure volunteer fit and alignment with the program's needs.
Onboarding & Training: Develop and deliver comprehensive orientation programs. Provide training materials and ensure volunteers are equipped for tasks such as documentation, verification, and accompaniment . Facilitate access to necessary trainings and maintain volunteer platforms and databases.
Scheduling & Coordination: Manage volunteer schedules and coordinate logistics for activities in partnership with legal and outreach teams. Communicate important updates and ensure smooth execution of volunteer programs.
Volunteer Placement & Recognition: Ensure volunteers stay informed on political and immigration-related developments. Implement recognition programs to acknowledge and celebrate volunteer contributions.
Data Management: Maintain accurate volunteer records, track participation and hours, and generate reports to assess program impact.
Relationship Building & Leadership Development: Cultivate relationships with volunteers, community leaders, and partner organizations. Identify potential volunteer leaders and provide growth opportunities.
Community & Media Relations Content Creation & Social Media: Develop and manage content for social media, blogs, and informational materials related to Hotline activity, ICE enforcement, and community engagement. Create compelling visuals, infographics, and digital media to mobilize community support.
Media & Public Relations: Manage media inquiries, draft press releases, and coordinate interviews. Provide accurate public updates on Hotline activity and local immigration issues.
Community Engagement & Data Analysis: Track key engagement metrics (e.g., website traffic, social media reach, event attendance). Analyze community outreach effectiveness and adjust strategies accordingly.