Volunteer Center Specialist

Food Bank for the Heartland • Omaha, NE

15d • Onsite

About The Position

The Volunteer Center Specialist will be responsible for interacting with volunteers and directing them through projects. ranging from sorting, and packing bulk donated retail or manufacturer products, gleaning, and packing backpacks, repackaging bulk items such as dry, perishable, and frozen into smaller pack sizes and labeling items in accordance with USDA and Food Bank for the Heartland specifications.

Requirements

• Commitment to the FBFH mission and values
• Commitment to the FBH’s mission and values
• Strong customer service skills
• Good attention to detail
• Good verbal communication and computer skills
• Routinely lift 50 pounds
• High school graduate or GED preferred

Nice To Haves

• Warehouse experience preferred
• Forklift and pallet walker experience a plus (FBFH will certify)

Responsibilities

• Consistently maintain a high level of interaction with volunteers to promote an enjoyable and safe volunteer experience
• Provide direction and support to volunteers to ensure proper sorting of dry, cooler, and frozen products into distributable sizes
• Provide direction and support to volunteers to ensure safe and efficient construction of assembly items including backpacks and community packs
• Actively educate volunteers around food safety compliance and oversee them during the completion of daily tasks where it applies
• Provide direction and support to volunteers to ensure safe repackaging of all bulk products in a timely and accurate manner following all food safety and handling regulations
• Collect accurate information to create all necessary labels for product repacking projects and ensure all boxes and bags are labeled appropriately
• Maintain cleanliness of the Production Room and assigned areas of the warehouse by completing daily cleaning tasks and document all cleaning procedures according to AIB and USDA safety standards
• Utilize NetSuite to properly check in, transform, and move products within the inventory management system
• Assist the Volunteer Center Coordinator in monitoring inventory levels and create new item cards as needed
• Track volunteer production data on all activities to understand and project completion times
• Work with the Production Center Coordinator to plan and execute volunteer activities
• Observe proper food safety using personal protection equipment when required for assigned tasks including frozen protein repack
• Serve as a backup for the Food Bank for the Heartland point-of-contact to the USDA inspector when needed
• Abide by all food and warehouse safety rules and regulations
• Other duties entrusted within your scope

Benefits

• We offer medical, retirement, supplemental, and leave benefits.
• We have resources such as our Employee Assistance Program to support your mental health.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED