Volunteer/Bereavement Coordinator

Seva Hospice•Visalia, CA

7d•$25 - $35

About The Position

Seva Hospice is a locally owned and operated company of experienced hospice providers with a desire to serve the communities we live and work in. We are looking for a Volunteer/Bereavement Coordinator to join our dynamic team serving our Madera and Visalia offices. This position is full time Monday – Friday occasional weekends or after hours required.

Requirements

Bachelor’s degree in human services or theology preferred
Experience with families/caregivers and patients through the death and dying process
Minimum of two (2) years experience in a health care setting, hospice and/or volunteer experience preferred
Ability to supervise, coordinate, and evaluate volunteer services
Understand hospice philosophy
Understanding of grief response and experience with counseling individuals and/or in groups regarding loss.
Ability to organize and develop volunteer hospice personnel for both patient and organizational needs
Ability to manage a group of individuals providing volunteer time and who will be considered employees
Have an aptitude for customer service.
Proficient in Microsoft Office, specifically Excel, Word, and Outlook.
Reliable transportation and auto insurance

Responsibilities

Develop and maintain volunteer training and orientation program sufficient to meet the volunteer needs of the patients and families.
Recruits, educates, and selects volunteers from at least three (3) recruitment sessions a year.
Establish a need for volunteer services with the patient and family/caregiver and entire hospice team.
Supervise and evaluate volunteers in a timely and appropriate manner.
Maintains monthly statistics. Records services of volunteers, including the type of service performed and the time worked.
Coordinates the assessment and delivery of grief counseling needs and services (one-to-one, groups, and ongoing follow-up) to ensure timely and appropriate services are provided to family/caregivers.
Provides bereavement support to hospice personnel coping with work related grief through one-to-one counseling, supervision of interns providing one-to-one counseling, and referral to community resources.
Participates in hospice activities such as inservice education, hospice personnel meetings, and relevant committees.
Maintains current personnel files.
Reevaluate volunteer program as necessary.
Coordinate support/education meetings.
Attends interdisciplinary group meetings.
Provides information to individuals and community groups about hospice volunteer services.
Participates as needed in the budget preparation for program development.
Actively participates in quality assessment performance improvement teams, activities and reviewing and revising written volunteer policies and procedures.