VolBooks Assistant Director - VolShop - UTK
About The Position
The VolBooks Assistant Director is responsible for leading and managing the university’s comprehensive digital course materials operation, including UT’s flagship flat-rate access programs, Total Access and Course Access. This position oversees all aspects of course material procurement, inventory management, and vendor relations with publishers and EdTech partners. A key part of the role is monitoring digital platforms such as VitalSource to ensure timely faculty adoptions, strong student participation, and accurate system integration. The Assistant Director provides direct leadership to digital buyers, sales floor staff, and student employees—setting goals, hiring, training, and ensuring consistent performance. The position establishes the strategic direction for the department, identifies emerging technologies, and evaluates new digital, EdTech, and AI-driven course material solutions. Financial responsibilities include budgeting, forecasting, margin management, reconciliation of access program charges, inventory cycle counts, and analysis of departmental sales performance. The role ensures compliance with HEOA regulations and oversees accurate data entry across ERP systems, digital management software, and the website. Campus outreach is essential. The Assistant Director builds strong relationships with faculty, departments, and administrators to promote affordability, accessibility, and on-time adoptions. The position regularly prepares presentations, collaborates on marketing efforts, and represents VolBooks and the VolShop at campus meetings and industry conferences. Overall, the VolBooks Assistant Director plays a pivotal leadership role in future-proofing course materials at UT, elevating academic support through innovative digital solutions, and contributing to the success of students, faculty, and the broader campus community.
Responsibilities
- Leading and managing the university’s comprehensive digital course materials operation
- Overseeing all aspects of course material procurement, inventory management, and vendor relations with publishers and EdTech partners
- Monitoring digital platforms such as VitalSource
- Providing direct leadership to digital buyers, sales floor staff, and student employees
- Establishing the strategic direction for the department
- Identifying emerging technologies
- Evaluating new digital, EdTech, and AI-driven course material solutions
- Budgeting, forecasting, margin management, reconciliation of access program charges, inventory cycle counts, and analysis of departmental sales performance
- Ensuring compliance with HEOA regulations
- Overseeing accurate data entry across ERP systems, digital management software, and the website
- Building strong relationships with faculty, departments, and administrators
- Preparing presentations
- Collaborating on marketing efforts
- Representing VolBooks and the VolShop at campus meetings and industry conferences
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
