0000007185.VOIP ENGINEER I.INFO TECH - OPERATIONS
About The Position
Manages and supports Dallas County’s enterprise voice systems by configuring, maintaining, and troubleshooting VoIP infrastructure. Works under general supervision to support platforms such as Cisco Unified Communications Manager (CUCM), voice gateways, SIP trunks, and Session Border Controllers (SBCs), while collaborating with network and support teams to ensure reliable voice services. Established in 1846, Dallas County is committed to serving the community through innovation, transparency, and efficiency. As the second largest county in Texas, we provide a wide range of services to support the safety, health, and well-being of our residents. From public safety and justice to health services and infrastructure, our team is dedicated to fostering a thriving, inclusive, and resilient community. With a focus on operational excellence and a commitment to continuous improvement, Dallas County works to deliver the highest quality services that enhance the lives of all who live, work, and visit here.
Responsibilities
- configuring
- maintaining
- troubleshooting VoIP infrastructure
- supporting platforms such as Cisco Unified Communications Manager (CUCM), voice gateways, SIP trunks, and Session Border Controllers (SBCs)
- collaborating with network and support teams to ensure reliable voice services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
