Voice Operations Specialist - Monroe Regional Hospital

ProMedica • Monroe, LA

5d • Onsite

About The Position

As a Voice Operations Specialist, you will serve as the main communication contact for ProMedica hospitals. In this role, you will operate the phone system and manage all outside phone calls and internal calls. You will also dispatch officers and document security activities. You will be responsible for paging emergency information, physicians, and codes. This role also manages surveillance monitoring and accessing control alarms. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

Requirements

• High school diploma or GED

Nice To Haves

• Previous experience as a Dispatcher or Operator

Responsibilities

• Operate the phone system
• Manage all outside phone calls and internal calls
• Dispatch officers
• Document security activities
• Page emergency information, physicians, and codes
• Manage surveillance monitoring and accessing control alarms

Benefits

• We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being.
• Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category.
• In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]
• Equal Opportunity Employer/Drug-Free Workplace
• Health Care Is Everything
• We pride ourselves on being a place where people start and develop life-long careers. From a thriving culture to flexible benefits, we have so much to offer those who join our team.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees