Voice Architect

CACI International • High Point, NC

2d

About The Position

CACI’s Enterprise IT (EIT) Sector is seeking a skilled Voice Architect to lead the design, implementation, and optimization of our voice, cloud and virtualization infrastructure. The ideal candidate will be responsible for designing, implementing, and maintaining voice solutions to support our mission-critical applications and services. This role requires both strategic planning and hands-on technical expertise to ensure the delivery of robust, scalable, and secure voice solutions aligned to site survey, design and implementation activities. You’ll contribute to delivering high-performance, secure and modern voice network solutions that enhance mission readiness across Army CONUS locations. CACI is committed to modernizing and standardizing the Army’s network architecture. Are you passionate about driving technological innovation and enhancing national security? Do you want to make a direct impact, innovate and grow? Then we want to talk with you!

Requirements

• US citizen with ability to obtain Secret security clearance
• Technical BA/BS degree in Computer Science, Information Technology, Telecommunications or a related field or study plus 10 years in voice system architecture, design, and implementation (HS diploma + 15+ years of experience may be considered in lieu of bachelor’s degree)
• Certified Voice Engineer (CVE) or equivalent
• Certified Information Systems Security Professional (CISSP) or equivalent
• Certified Unified Communications Professional (CUCP) or equivalent
• In-depth knowledge of voice communication technologies (e.g., VoIP, SIP, PBX)
• Strong understanding of systems architecture principles and practices
• Proficiency in network protocols, security, and IT infrastructure
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills
• Proficient with MS Office Suite (Word, Excel, PowerPoint, Visio)

Nice To Haves

• Active Top Secret security clearance
• Experience in a fast-paced, mission-critical environment

Responsibilities

• Design and architect voice communication systems, including VoIP, PBX, and unified communications platforms
• Develop detailed system specifications, diagrams, and documentation to guide implementation and maintenance
• Ensure voice systems align with organizational standards, policies, and industry best practices
• Integrate voice systems with other IT infrastructure components, such as network, security, and data systems
• Collaborate with IT teams to ensure seamless integration and interoperability of voice systems with existing technologies
• Evaluate and recommend new voice technologies and solutions to enhance system performance and capabilities
• Oversee the implementation and deployment of voice systems, ensuring adherence to design specifications and timelines
• Coordinate with vendors, contractors, and internal teams to execute system deployments
• Conduct testing and validation of voice systems to ensure functionality and reliability
• Monitor system performance and implement improvements to enhance voice communication quality and reliability
• Develop and maintain documentation for system configurations, procedures, and troubleshooting guides
• Engage with key stakeholders to gather requirements, secure buy-in, and ensure voice systems align with business objectives
• Facilitate communication between IT teams, project managers, and other relevant parties
• Optimize resource utilization and implement scaling strategies to meet changing demands
• Maintain accurate documentation of virtualization configurations, procedures, and troubleshooting steps
• Prepare reports on system performance, issues, and recommendations for improvement
• Troubleshoot complex problems and work with cross-functional teams to resolve incidents
• Provides daily supervision and direction to staff

Benefits

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees