Vocational Training Programs Assistant

Richmond Area Multi-Servi•San Francisco, CA

About The Position

Under the supervision of the Vocational Training Programs Manager, the Vocational Training Programs Assistant provides overall administrative & programmatic support, as well as training & coaching support to program participants.

Requirements

At least 2 years of direct, personal lived experience with the community behavioral health system, preferably in San Francisco.
HS diploma; AA degree (or higher) from an accredited institution, highly preferred.
Two years of administrative/clerical experience in an office setting; proficiency in MS Office (Word, Excel), calendaring, data input, typing speed of 50 WPM.
One year of experience providing vocational and support services to mental health clients or similar populations.
Excellent verbal, written communications; ability to interact with culturally diverse participants, staff, including those with mental health/behavioral challenges.
Ability to travel to different locations/work sites within the City and County of San Francisco.

Nice To Haves

Knowledge of SF community resources for health, mental health, substance abuse, Social Security, legal, benefits counseling, and other services, strongly preferred

Responsibilities

Provide support to applicants regarding program applications; communicate with referral sources/service providers
Schedule applicant interviews; conduct reference checks; coordinate with internship sites.
Support with intake assessments and ongoing vocational assessments.
Input participant/program data in the Salesforce system; run service reports.
Process timesheets in the online ADP payroll system.
Participant/program related data input & tracking.
Assist with planning and coordinating event operations.
Research community resources; update/design program information & flyers.
Collaborate with participants & program/site staff to determine necessary training for participants.
Provide job coaching support through guiding & assisting participants with developing workplace skills (e.g. task training, effective communications w/co-workers, compliance training, navigation of the work environment); communicate participant job accommodation needs to program/site staff.
Provide individual/group check in and program coverage when needed.
Participate in staff meetings, in-service training and other staff development activities.
Proactively identify tasks to effect optimal program operations.
Perform other duties as assigned.