At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity. Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually. If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission! In the VITA Assistant role, you’ll have oversight for their designated Volunteer Income Tax Assistance (VITA) site(s); follow all operating procedures as laid out in the IRS publication 1084. Ensures all tax returns are completed and e-filed in a timely manner, and supports the overall mission of Interfaith Community Services (ICS). Local travel is required Oversees the daily operations of the site locations (Oceanside, Vista, Carlsbad, and Poway) and will support at the Escondido office Reports back to the supervisor on VITA volunteer progress and performance Adheres to all Quality Site Requirements as shown in IRS publication 1084 Ensures client files are secured, up-to-date, and complete Assigns a secondary VITA volunteer to quality review tax return; conducts a quality review after the secondary review Submits all tax returns to the IRS in a timely manner in accordance with IRS VITA standards Reviews, corrects and resends rejected tax files and pending tax files on a daily basis Ensures tax returns outside the scope of the VITA program are referred to a paid preparer Ensures all tax clients complete necessary documents and this information is entered into the designated database system Complete client exit interviews All other relevant duties as assigned by the supervisor