Visual Merchandising Production CNC Technician - Dubuque, IA
About The Position
Technicians at Nordstrom support customers across multiple channels, with a focus on providing excellent customer experience to Nordstrom Employees. Technicians at Nordstrom have a wide range of responsibilities ranging from in store support, Service Desk support and backend monitoring of systems and applications, just to name a few. A day in the life… Protects our Brand and competitive advantage by ensuring that customer /other protected data and intellectual property is protected, never exposed to external breach or unauthorized access, and all appropriate security controls / practices are implemented Mentors Technician 1s and peers on security best practices, including Nordstrom specific security standards and policies Utilizes daily work management systems data to prioritize backlog of work, and communicates identified issues/changes to leadership Identifies why a problem is occurring, analyze the appropriate data and create an effective plan for resolution using technical solutions Demonstrates understanding and consistently delivers within the target SLA's for the specific area Demonstrates understanding of Project Management best practices. Adheres to scheduled work times
Requirements
- 1+ years’ experience in a service management industry
- 1+ years’ tech support experience
- 1+ years’ experience troubleshooting, testing, or repairing technical equipment.
Nice To Haves
- 4 year degree in related field preferred or equivalent experience
Responsibilities
- Protects our Brand and competitive advantage by ensuring that customer /other protected data and intellectual property is protected, never exposed to external breach or unauthorized access, and all appropriate security controls / practices are implemented
- Mentors Technician 1s and peers on security best practices, including Nordstrom specific security standards and policies
- Utilizes daily work management systems data to prioritize backlog of work, and communicates identified issues/changes to leadership
- Identifies why a problem is occurring, analyze the appropriate data and create an effective plan for resolution using technical solutions
- Demonstrates understanding and consistently delivers within the target SLA's for the specific area
- Demonstrates understanding of Project Management best practices.
- Adheres to scheduled work times
Benefits
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
- Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
