Visual Media & Design Manager
About The Position
Ohio Valley Goodwill Industries is a mission-driven organization committed to eliminating barriers and empowering individuals through the power of work. As a leading social enterprise, we reinvest retail and business revenues into workforce development, education, and community-based services that elevate human potential. The Visual Media & Design Manager serves as the production engine of the Marketing Department, translating strategy into high-impact visual execution across retail, mission services, and enterprise initiatives. This mid-level maker role leads environmental graphics, campaign creative, print production, video storytelling, and digital assets. Operating independently without daily project management oversight, this role is trusted to prioritize work, manage production workflows, and deliver polished, production-ready creative that elevates brand perception and supports revenue and mission growth.
Requirements
- Bachelor’s degree in Graphic Design, Media Production, Visual Communications, or related field
- 3–4+ years of professional experience in design and/or video production
- Advanced proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop, Premiere Pro, After Effects)
- Demonstrated experience in print production, environmental graphics, and digital video editing
- Portfolio demonstrating campaign-level thinking and production-ready execution
- Strong understanding of print specifications and vendor-ready file preparation
- Experience coordinating with printers, fabricators, and production vendors
- Skilled in planning, shooting, and editing video for social-first platforms
- Ability to manage multiple deadlines independently without project management oversight
- Strong organizational skills and asset management discipline
- High level of aesthetic judgment and brand consistency
- Excellent communication and cross-functional collaboration skills
- Ability to troubleshoot production challenges and problem-solve in real time
Responsibilities
- Design in-store signage and environmental graphics across retail and mission spaces
- Produce integrated campaign creative across print, digital, and social channels
- Prepare production-ready files to vendor specifications
- Coordinate fabrication timelines and installation needs
- Plan, shoot, and edit video content for store openings, workforce development stories, campaign launches, and social media platforms
- Adapt content rapidly across formats and aspect ratios
- Maintain organized video archive and asset system
- Ensure all visual assets align with established brand standards
- Maintain cohesive visual identity across retail, mission, and enterprise environments
- Elevate overall visual sophistication and consistency of Ohio Valley Goodwill
- Upload and coordinate final files with printers and fabricators
- Manage signage and environmental installation timelines
- Troubleshoot production issues independently
- Communicate clearly with internal stakeholders regarding deadlines and deliverables
- Support large-scale retail store openings and Opportunity Center launches
- Contribute to annual campaigns and seasonal promotions
- Assist with internal communications visual needs
- Maintain brand asset libraries and templates
- Support special enterprise initiatives as assigned
Benefits
- Ohio Valley Goodwill offers a comprehensive benefits package including medical, dental, vision, retirement savings options, paid time off, and opportunities for professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
