Visual Communications Specialist, CHA1 L3, CHA1 Learning

Amazon•Chattanooga, TN

9d•$22 - $23•Onsite

About The Position

Amazon is seeking a bright, motivated, hardworking individual to fill the Visual Communications Specialist position at our CHA1 Returns Center in Chattanooga, TN. The Visual Communications Specialist will need to audit, inspect, and manage all communications within our facility. This role serves as the quality control checkpoint for our internal messaging, ensuring clarity, consistency, and visual impact across all communication channels. You'll work directly with senior leadership to maintain communication standards and drive engagement across the organization The ideal candidate possesses a strong work ethic, high level of integrity, attention to detail, the ability to meet deadlines, and a commitment to customer service as it relates to product fulfillment. The Communications Specialist will own auditing, facilitating and creating communications internal to CHA1. The Communications Specialist will be critical in making Amazon Earth’s Best Employer by making CHA1 communication, both visual and verbal, world class. The Visual Communications Specialist will work closely with the CHA1 Senior team. Tasks may include but are not limited to creating and updating visual communications (ACID feeds, billboard signage, etc.) throughout the entire building including for specific process paths. This role will require candidates to have the following skills:

Requirements

Attention to detail
Ability to work against tight deadlines
Creative mind with timely execution
Strong communication skills both written and verbal
Outgoing personality – must be able to partner with many different stakeholders and customers and solicit feedback proactively from these groups
“No job too small” mentality
Audit & Inspection Experience: Proven track record conducting systematic audits of communication materials, documentation, or visual content with attention to detail and quality standards
Accountability Mechanisms: Experience implementing and managing accountability systems, tracking metrics, and driving compliance with established standards
Senior Leadership Engagement: Demonstrated ability to present findings, recommendations, and strategies to director-level and above audiences with confidence and clarity
Communication Management: Strong project management skills for coordinating multiple communication initiatives simultaneously across various channels
Quality Assurance: Ability to establish and enforce quality standards for written and visual communications
Stakeholder Management: Experience collaborating with cross-functional teams and managing competing priorities
1+ years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required

Nice To Haves

Adobe Creative Suite: Proficiency in Adobe Photoshop, Illustrator, InDesign, or other Adobe design tools for creating and editing visual communications
AI Tools: Experience with AI-powered design and communication tools (e.g., generative AI for content creation, AI-enhanced editing tools)
Data Visualization: Ability to transform complex data into clear, compelling visual stories
Digital Signage Systems: Familiarity with digital display management platforms
Analytics: Experience measuring communication effectiveness through engagement metrics and feedback mechanisms
Change Management: Background supporting organizational change through strategic communications
Bilingual: Proficiency in second language (Spanish) a plus
2+ years of Microsoft Office products and applications experience