2026 Seasonal Visitor Services Supervisor (Middlesex Fells Reservation)

Commonwealth of Massachusetts • Stoneham, MA

4d

About The Position

The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts’ environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family.   Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition.
The Massachusetts Department of Conservation and Recreation (DCR) oversees nearly half a million acres of land, making up one of the largest and most diverse state park systems in the country. Our work focuses on nurturing the vital connection between people and the environment by protecting, promoting, and enhancing our common wealth of natural, cultural, and recreational resources for the well-being of all. DCR infrastructure connects people to and through the beautiful landscapes and accessible recreational facilities we care for – strengthening our communities and driving our economy. Our staff strive to build a healthier, more resilient Massachusetts where all residents and visitors can relax, reflect and feel a sense of belonging in our open spaces and public lands.
The Department of Conservation and Recreation seeks applicants for the position Visitor Services Supervisor at Middlesex Fells Reservation for the summer 2026 season.

Requirements

• Applicants must have at least (A) two years of full-time, or equivalent part-time experience, administering, supervising or conducting interpretive, educational or recreational programs in a public, non-profit or private agency, or (B) any equivalent combination of the required (A) experience and the substitutions below.
• A Bachelor's degree with a major in park and/or recreation management, natural sciences, environmental education, history, park interpretation or museum management may be substituted for the required (A) experience.

Nice To Haves

• Course work in environmental science, environmental education or related field.
• Experience with public speaking.
• Effective oral and written communication skills.
• Graphic arts.
• Computer related skills.

Responsibilities

• Assists visitors in with dissemination of information through oral communication, brochures, publications and resource materials.
• Assists in administration and operations of programs such as the waterfront and beaches, permits, and other activities that are part of the daily operation
• Assists with coordination and monitoring of education and public outreach programs and activities to the general public and the schools throughout the communities within the local area.
• Conducts programs for the public about the activities of the Division in the protection and management of the DCR parks and properties.
• Provides supervision for park interpreters, managing their payroll and schedules.
• Responds to inquiries from school systems, teachers and the general public on matters related to the Division and its programs and activities.
• Maintains liaison with other state and federal agencies on matters of mutual agency and mission interests.
• Performs related duties in attendance and arrangement of meetings, seminars.
• Attends meetings and conferences, maintain records and prepare reports as needed.
• Coordinates with other staff to confer with management and other Division personnel to determine program needs and arrange the delivery of appropriate services to meet identified needs.
• Assists with delivery of services to local residents, officials and students on environmental education and related subjects.

Benefits

• When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package.
• We take pride in providing a work experience that supports you, your loved ones, and your future.
• Explore our Employee Benefits and Rewards!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level