Visitor Services Associate - Adena Mansion & Gardens

Ohio History ConnectionChillicothe, OH
1d$15Onsite

About The Position

A seasonal Visitor Services Associate serves as the Museum front desk attendant and guide and serves as a vital link between staff and the public. This role combines greeting guests, gift shop operation, and formal storytelling with operational duties to provide an "all-inclusive" visitor experience that spans historical narratives and natural history at a site featuring both a historical mansion and a natural wooded farm. This position will also include light garden and grounds work.

Requirements

  • High School Diploma or equivalent
  • Some college preferred in education, history, or environmental interpretation.
  • A strong interest or background in history, science, or education; and gift shop operation.
  • Public speaking and education proficiency, basic math and writing skills
  • Indoor and Outdoor settings.
  • Requires availability during peak vacation periods, including weekends, holidays, and some evenings.

Nice To Haves

  • Public Speaking: Proficiency in oral presentations to diverse groups, with the ability to tailor technical historical or scientific information for different age levels.
  • Maintain a friendly, outgoing manner and follow site-specific safety protocols.
  • Proficiency in money handling skills.

Responsibilities

  • Act as the primary ambassador for the institution, greeting arrivals, answering general inquiries, and facilitating hands-on learning experiences for visitors.
  • Museum & mansion guide for visitors.
  • Maintain museum front desk and gift shop operations. Including greeting visitors, collecting money, sales and general museum care.
  • Maintain the functionality and cleanliness of both the mansion and interpretive trails; handle gift shop sales, ticket distribution, and site security rounds.
  • Light garden and grounds work and volunteer crew leader.
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