FWS - Visitor Services Assistant - Tillamook Forestry Center (CSWS) 25-26
About The Position
The mission of the Oregon Department of Forestry is to serve the people of Oregon by protecting, managing, and promoting stewardship of Oregon's forests to enhance environmental, economic, and community sustainability. Our vision includes a workforce that reflects the diversity and values of Oregonians in a safe, inclusive, and supportive workplace that values all employees and allows them to reach their full potential in providing excellent customer service. The Tillamook Forest Center aims to provide high-quality opportunities for the public to build a deeper connection with Oregon's forests through experience and exploration. Students will learn about the historic Tillamook Burn, the public spirit behind the monumental reforestation effort that left a permanent mark on Oregon history, and how it shaped sustainable forest management today. This position's primary role is to staff the information desk serving as the first point of contact for most visitors. This position makes an important first impression, aiming to provide excellent customer service. Work at the information desk includes providing assistance to visitors who are shopping in the gift shop, answering questions, providing directions and recreation recommendations to trails and campsites, and providing information about the history and management of the Tillamook State Forest in an engaging and friendly way.
Nice To Haves
- Working toward a natural resource-related or education-related degree
- Experience working with the public
- Computer skills
- Customer service skills
- Natural resource communication skills
- Experience with cash handling / POS systems
Responsibilities
- Greeting visitors
- Providing trail guides and maps
- Ringing up sales
- Making announcements
- Answering the phone
- Providing information about the history and management of the Tillamook State forest
- Assisting with upkeep of information desk and sales area
- Development of communication tools and resources to help the public better understand the forest and its resources
- Light maintenance of building, exhibits, and grounds, with supervision, as necessary
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Social Assistance
Education Level
No Education Listed
