Visitor Experience Staff
About The Position
The Visitor Experience Staff serves as a primary point of contact for all visitors, delivering a welcoming and engaging guest experience while supporting daily operations. This role is responsible for admissions, retail sales, and cash handling, as well as maintaining a clean, organized, and inviting environment. The Visitor Experience Staff may assist with programs, tours, events, and venue rentals, and provide clerical and operational support to ensure smooth day-to-day functioning. This position requires strong customer service skills, attention to detail, adaptability, and the ability to interact effectively with diverse audiences in a dynamic, fast-paced setting.
Requirements
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with the ability to prioritize tasks
- Strong analytical and problem-solving skills.
- Experience with Microsoft Office Suite, point-of-sale systems, and digital file organization tools (e.g., SharePoint, Google Drive, or similar).
- Excellent customer service skills
- Ability to work effectively with people of diverse backgrounds
- Friendly, outgoing, and enjoys working with the public
- Experience with cash handling procedures
- Self-motivated with the ability to work independently and demonstrate initiative
- Adaptable and comfortable in a flexible work environment
Nice To Haves
- Customer service experience preferred
- Money handling experience preferred
Responsibilities
- Welcome and engage visitors, answer questions, and provide referrals
- Handle cash transactions and complete daily financial reporting
- Perform opening and closing procedures, including end-of-day cleaning
- Maintain a clean, organized, and inviting admissions area and gift shop environment
- Prepare materials for admissions and activities; print and organize necessary resources
- Provide general clerical support, including filing and data entry
- Interact with visitors of all ages and enforce site rules
- Support venue rentals, food service, and special events
- Provide shuttle services for guests using a people mover
- Perform other duties as assigned by leadership
Benefits
- PTO
- Membership and Discounts
Stand Out From the Crowd
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
