Visitor Control Officer (D) - Safety & Security (FT)

Huntsville Hospital•Huntsville, AL

73d

About The Position

Serves as a greeter at various hospital departments and facilities. Responsible for observing, monitoring, and reporting activities at HH Health System. Responsible for constant monitoring of visitors for Safety & Security rules compliance and immediate violence de-escalation when needed. Reports all incidents and violations immediately and submits a written report to security management.

Requirements

High School diploma or GED required. Some college preferred.
CPR certification
Management Of Aggressive Behavior
IAHSS Basic certification (Within 90 days of employment )
Customer service experience required and experience in a healthcare environment preferred.
Must possess a driver's license and be insurable by HH standards.
Must be able to work in a fast paced environment, requiring prioritizing and changing tasks frequently and quickly.
Excellent customer service and communication skills needed with the ability to enforce policies in an assertive, yet courteous manner.
Must possess some computer skills with ability to use word processing and spreadsheet applications.

Nice To Haves

experience in a healthcare environment
Some college

Responsibilities

Observing, monitoring, and reporting activities
Monitoring visitors for Safety & Security rules compliance
Violence de-escalation
Reporting incidents and violations
Submitting written reports to security management

Benefits

medical
dental
vision
life insurance
flexible spending
short term and long term disability
several retirement account options with 401K organization match
nurse residency program
tuition assistance
student loan reimbursement
On-site training and education opportunities
Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!