Visitor Center Clerk

Breakforth Solutions Inc • Washington, DC

9h

About The Position

BreakForth Solutions is seeking a Visitor Center Clerk to join our team of dynamic professionals. In this position, you will serve as a professional, friendly, and informed point of contact for all incoming site employees and visitors; observe and report activities and incidents at assigned locations, provide for the security and safety of client property, visitors, and personnel. May act as the site resource for client and visitor requests and services, and may control access to the facility through the admittance process. May monitor entrances and exits and act to prevent unapproved or unlawful entry.

Additionally, in this role, you will welcome and host special envoys and on-site visitors, determine the nature of business, and announce visitors to appropriate personnel. You will also perform other security or administrative services as required for the site and may be exposed to stressful situations. Please apply today!

Requirements

• High school diploma / GED
• 6 months of Clerical or office experience required
• Legally able to work in the United States
• Must be able to pass a Public Trust Investigation successfully

Nice To Haves

• Excellent Customer Service skills
• Written/Verbal Communication skills
• Problem-solving skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Experience using the CCURE physical access system software.

Responsibilities

• Acts as a receptionist for the client facility; controls access to the facility through the admittance process; assists visitors with a legitimate need to gain entry to the facility; screens visitors and client employees in an efficient manner in order to expedite their admittance to the facility.
• Provides an atmosphere in which all client employees and visitors know that the client responds to and cares about their needs; provides a courteous, respectful, and pleasant interaction with each client employee and visitor as perceived from their point of view; presents a good image of the client and its security department.
• Communicates in a manner that is open, honest, and responsive in all situations; to the extent authorized, provides information regarding the site and surrounding area as requested by visitors.
• Provides administrative support, such as taking and delivering messages or may transfer calls to voicemail when appropriate personnel are unavailable (as applicable); may accept mail and special delivery packages; may assist with additional special projects as necessary.
• Prepares logs or reports as required for the site; writes and/or types reports and/or enters information in a computer using standard grammar; inspects security control logs and takes action as required.
• Observe and report incidents or suspicious activity to client representatives, company management, life/safety personnel, or public safety authorities as appropriate for the circumstances and/or as required by the site.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees