Vision Receptionist

Cornerstone Care • Uniontown, PA

2d • $16 - $18 • Onsite

About The Position

Work for an employer who loves you back! Cornerstone Care, a Federally Qualified Health Center (FQHC), with locations throughout Southwestern Pa., is seeking a Vision Receptionist to join our team. Make a difference as we seek those who want to assist us in fulfilling our mission: "To improve the health of our patients and the residents of our community, with special concern for the underserved." Cornerstone Care has a long history of serving patients in our region and with over 24 million dollars in annual revenues. You can join a dynamic team of professionals where your contributions and voice make a difference. We are the best family care center across Southwestern PA and Northern WV for affordable healthcare. Cornerstone Care is seeking a Vision Receptionist for our Uniontown Office to answer incoming calls, perform efficient and accurate processing of patient visits, including insurance verification, registration, scheduling, payments and checkout while maintaining positive patient/visitor relations. They will also assist the doctor with patient intake, pre-screening, and fittings for frames and contact lenses. ESSENTIAL DUTIES Communicates effectively with a broad range of patients, community and organizational members. Must be highly organized and able to multi-task as necessary.

Requirements

• High School Graduate or equivalent with related training or commensurate experience.
• Strong communications skills.
• Ability to work in settings independent of immediate supervision.
• Proficiency in office computing and information management technology.
• Ability to accurately record data.
• Ability to rapidly assimilate and effectively disseminate information.

Responsibilities

• Answer Phones and Schedule Appointments
• Check Patients In and Out
• Check Insurance Eligibility (figure out copays for glasses and contacts)
• Collect All Patient Information
• Assist Patients with Contact Fittings and Frame and Lens selections
• Measure for Lenses
• Collect Copayments
• Enter Lab Orders into NextGen Optical Management (making adjustments in billing for any discounts the insurance company allows for)
• Prepare Frames for Shipment to Lab
• Deliver Packages to the Post Office
• Enter Claims for Frames and Lenses on Insurance Portals
• Receive Completed Lab Orders from the Lab and Notify Patients
• Enter all Glasses into Optical Management when Received from other Offices
• Dispense Glasses to Patients and Make Frame Adjustments as Necessary for perfect fit, Note Dispense into EPM and Optical Management
• Repair Patient Glasses when Possible (screws, nose pads, adjust temples)
• Keep Frame Boards Stocked
• Sanitize Frames after Patient Use
• Contact Vendors for Replacement Frames
• Order Contact Lenses
• Assure all Charges are Entered Correctly
• Run and Reconcile Daily Reports
• Balance Cash Box Daily and Make Deposits Weekly
• Make Daily Confirmation Calls to Patients
• Scan all Patient Documents into Patient Charts
• Submit multiple insurances on the insurance websites for quicker payment.
• Manipulate the payment into the Nextgen system.
• Correct billing issues within the Nextgen system as directed by billing.
• Contacting the Labs to verify and correct issues.
• Work Directly with Billing Department to correct any billing issues

Benefits

• Medical insurance
• dental and vision coverage
• life insurance
• long-term disability insurance
• 403 B retirement
• flexible spending accounts for medical and dependent care
• credit union
• a variety of additional voluntary benefits as well as a generous time off package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED