Virtual Treatment Nurse- Full Time Contract

Twin Health

1d•$40 - $40•Remote

About The Position

Join us in one of our most critical member care management roles, inspiring behavior change and motivating members to adopt new behaviors and improve their health. As an RN at Twin you make a difference in people's lives every day by providing clinical guidance, support, education, and encouragement to empower your members seeking to prevent and reverse chronic metabolic diseases and improve their overall health. This job is a great fit for you if you have expertise with building rapport with members, are highly motivated, energetic, and focused on enhancing the quality of healthcare. You have demonstrated the ability to work collaboratively with an interdisciplinary care team in the adoption of new technologies to coordinate care, engage in shared decision making, and achieve successful clinical outcomes. You are comfortable leveraging data in observing trends and developing corrective action plans to facilitate the transformation of member lives. This is an exciting role for a Registered Nurse with a diverse healthcare systems background. Join us to use your finely-tuned skills in assessing physical and psychological-social needs. You will support a dynamic care team in identifying member goals, health priorities and learning opportunities. This will include utilizing motivational interviewing techniques and designing interventions with members to build engagement and improved health outcomes. Other skill set considerations include ability to work efficiently and with competing priorities, comfort with technology and data, as well as employing knowledge of care management principles. This role will report to a nurse manager and work within a team pod structure. A successful candidate for this role will be curious, collaborative and adaptable to member journey and team needs. You will be excited to jump into a day that may look a bit different than the day before, while making improvements along the way and building upon your highly-valued skill set. The schedule for this position is Monday - Friday, three shifts from 9am-5pm and two shifts from 11am-7pm EST. This is a 4 month contract position with full time hours.

Requirements

Currently active and unencumbered RN license within the state in which patient care is occurring
Minimum 4 years of nursing experience in various healthcare systems such as hospitals, Federally Qualified Health Care centers, ambulatory care environments (primary care, internal medicine, family practice, surgical/multi-specialty), health payor systems (case management), etc.
Required, BSN or MSN from accredited school of nursing
Preferably skilled in motivational interviewing and driving behavior change
Comfort and enthusiasm for adopting the latest technologies and integrating data and technical outputs in patient care
Demonstrated ability to manage large caseloads and effectively work in a fast paced environment
Proficient with simultaneously navigating the internet and multi-tasking with multiple electronic documentation systems and business tools (Google, Slack, etc.)
Comfort with ambiguity and change
Experience in a high-growth, or other quickly changing environment
Professional telephone and video skills
Self-motivated and results-focused
Client service excellence
Quick learner who integrates new knowledge
Organized and detail-oriented
Ability to handle competing demands with diplomacy and enthusiasm
Ability to work collaboratively with clinical infrastructure and hierarchies
Excellent time management and ability to prioritize work assignments
Passion for Twin’s purpose to transform lives by empowering people to reverse, prevent and improve chronic metabolic diseases

Nice To Haves

Experience preferred in one or more of the following areas: Case/care management, value-based care, population health, care coordination or transition care management
Bilingual, fluent in Spanish preferred

Responsibilities

Delivers remote clinical monitoring and member education via software, video conferencing, and the Twin Health electronic medical record
Promotes member self-care management by utilizing clinical judgment, data analysis and critical thinking skills
Evaluates member progress toward goal achievement, including identification and evaluation of barriers to meeting or maintaining plan of care and/or health status
Prioritizes and manages individual members along the Twin journey by monitoring health condition reversal trends, conducting lab reviews, supporting medication management
Collaborates closely with team colleagues including nurses, health coaches, providers, and operations teams to drive a seamless experience for members
Engages the nursing philosophy to capture a holistic picture of the member’s clinical status from Intake to ongoing care management
Gives appropriate health guidance by utilizing clinical knowledge, training and protocols
Leverages the nursing processes to triage member alerts and inquiries
Strictly adheres to Standard Operating Procedures for member management and escalations
Provides timely responses and feedback to colleagues regarding member care
Conducts detailed monitoring to support medication reconciliation and adherence
Collaborate with members and pharmacies to identify solutions to defray costs for members and reduce gaps in coverage
Organizes accurate records and maintains confidentiality according to federal law and Twin policies
Generates and analyzes reports as needed for management, identifying trends, anomalies and areas of concerns
Contributes to the development and improvement of clinical care that enhances cost effectiveness while ensuring quality care
Participates in on-going education and performance improvement activities
Additional duties as assigned