V101- Virtual Project and Operations Assistant
About The Position
This role offers an exciting opportunity for a highly skilled professional to support daily operations, technology automation, CRM optimization, and sales enablement for Job Duck. In this position, you will streamline workflows, enhance cross‑departmental coordination, and help maintain the tools and systems that keep the business running efficiently. You’ll collaborate closely with teams across operations, legal support, sales, and administration while shaping processes that improve productivity and client delivery. A detail‑oriented, proactive, and tech‑savvy individual who enjoys solving problems and working across functions will thrive in this role. This is an ideal position for someone who loves optimizing systems, managing projects, and driving operational excellence in a dynamic environment.
Requirements
- Remote, full‑time contractor role
- Must be fluent in written and spoken English
- Work Schedule Monday- Friday 8am-5pm EST (US)
- Tools and software used: Asana, Trello, Notion, Zapier, Make, Slack workflows, Typeform, Centerbase, HubSpot, Fireflies.ai, Google Slides, PowerPoint, Canva
- Ideal candidates have experience supporting U.S. companies, especially within legal or professional services settings
- Work involves cross‑functional collaboration with operations, tech, CRM, and sales teams
Responsibilities
- Manage user access, data accuracy, and feature adoption within Centerbase
- Support conversion rate optimization and process efficiency initiativesSupport conversion rate optimization and process efficiency initiatives.
- Research, implement, and manage automation tools such as Zapier, Make, Typeform, and Slack workflows.
- Manage firmwide project timelines across departments including legal, sales, and administration.
- Design professional sales decks and presentation materials using Google Slides, PowerPoint, or Canva
- Support proposal formatting, sales operations tasks, and engagement tracking in HubSpot or Centerbase
- Maintain branded templates and client‑facing collateral
- Support attorneys and staff in maximizing CRM utilization.
- Customize CRM workflows and collaborate with vendors as needed
- Configure, maintain, and troubleshoot legal tech systems.
- Maintain internal knowledge bases and reporting dashboards.
- Track task completion and maintain SOPs, workflows, and operational documentation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
