Virtual Monitoring Attendant - Full-time 36 hours, Nights

Trinity Health•Hartford, CT

About The Position

Trinity Health Of New England is looking for a Virtual Monitoring Attendant to join our team of mission-driven healthcare innovators. Our vision is to provide state-of-the-art healthcare to those within our local communities, creating a positive impact for each individual that walks through our doors. This person is responsible for assisting the nursing staff in the continuous monitoring of patients requiring close observation via remote camera monitoring. The ideal candidate will work cooperatively with the nursing staff and other patient health care personnel to maintain a safe environment and ensure optimal patient safety and comfort. Top Reasons to Work at Trinity Health of New England: • Innovative Patient-Centric environment • Great benefits • Career growth and advancement potential • Diverse and Inclusive Culture Work Hours/Shift : Full-time (36 hours) - 7:00 p.m. to 7:30 a.m., must work every other weekend/holiday as scheduled

Requirements

Education: General knowledge normally acquired by completing a high school diploma or equivalent required.
Capable of continuous monitoring of up to 12 patients at one time.
Ability to communicate verbally, calmly and courteously in stressful situations
Ability to work Independently maintaining accuracy, consistency and maintaining patient confidentiality
Basic Computer skills
Ability to pass drug screenings and background checks

Nice To Haves

Experience: Previous experience working in a healthcare setting

Responsibilities

Maintains visual observation at all times, monitoring patient behaviors and movements.
Remains alert at all times while on duty and recognizes behaviors that could result in potential harm to patient.
Supports the plan of care for patient requiring virtual monitoring.
Verbally redirects patient over digital 2-way audio device.
Immediately summons the nursing staff if the patient requires assistance.
Provides for patient comfort, safety, and protects dignity, privacy and confidentiality.
Communicates with internal/external customers/colleagues in a courteous, positive, empathetic and professional manner.
Provides shift-to-shift hand off to virtual monitoring attendants and nursing staff of pertinent information/ behaviors
Provides nursing staff with information in a timely fashion when patient appears to pose a threat to themselves or others.
Provides for patient comfort, safety, and protects dignity, privacy and confidentiality