Virtual Desktop Infrastructure (VDI) Senior Systems Engineer

General Dynamics Information Technology

3d•Remote

About The Position

Seize your opportunity to make a personal impact as a Virtual Desktop Infrastructure (VDI) Systems Engineer supporting a key Federal agency. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. GDIT is looking for a VDI Systems Engineer to support the USPS Endpoint Systems/Platform Configuration team to provide VDI Systems Engineering Support. As a VDI Systems Engineer, your primary responsibility is to provide the Endpoint Technology Engineering Platform Configuration team with support of their virtual digital workstations for the organization. This team supports over 15,000 users, two domains, persistent and non-persistent machines, plus rolling out thin client devices. HOW A VDI SYSTEMS ENGINEER WILL MAKE AN IMPACT: Operational support of all Windows system administration within the EUC space including Windows Server and Windows Desktop Operating systems. Deploy and maintain secure desktop images in the Omnissa / VMWare virtual desktop Infrastructure in accordance with policies and industry standards Centrally store, manage, and maintain user preferences and data Manage and maintain Omnissa / VMWare AppVolumes managers, databases, App Stacks and writable volumes Work independently with minimal supervision or as part of a team May be required to create time sensitive deliverables May lead project teams within assigned unit develop, plan and manage project tasks Participate in the preparation of materials and oral presentations for customers and management Respond promptly to incidents in ServiceNow Will be assigned responsibility for advanced technical issues in the environment for problem resolution Diagnose and repair system problems working closely with vendor support for all servers, software and other hardware directly or with the team members Define, monitor, optimize, and troubleshoot system performance of all EUC systems Ability to develop and maintain IT documentation. Independently analyzes and develops innovative resolutions for complex problems involving availability and/or performance at the component level. Develop plans, and manages project tasks. Provides training for less experienced team members of the IS department.

Requirements

Required Experience: 8+ years of hands-on experience
Certifications: Omnissa / VMware Certifications (VCP) - preferred but not required
Nutanix (NCP), or similar server virtualization certs – preferred but not required
Education: A degree from an accredited College/University in the applicable field of services is preferred.
NOTE: Four (4) years’ additional relevant experience in lieu of a degree
MUST have direct experience installing, configuring, and managing Omnissa / VMWare software products including but not limited to Horizon View, App Volumes, User Environment Manager, Workspace ONE, ThinApp, and vRealize Operations for Horizon
Basic understanding of data center networking (TCP/IP, switching/routing, ports and protocols, firewall concepts, load-balancing)
Strong, demonstrable scripting experience in one or more of the following: PowerShell, VBScript, C++, Unix Shell, Python, Perl, Ruby, JavaScript, etc.
Basic understanding of storage protocols (e.g. NFS, SMB, S3, FC, iSCSI, NVMe)
Good knowledge of Active Directory, DHCP, DNS, Group Policy.
Knowledge of MS Windows desktop operating systems including Windows 10 and MS Server 2012 & 2012 R2.
Experience with hardening and improving the security of Windows operating systems and hardware platforms, local area networks, wide area networks, messaging, and client-server applications.
Must be able to obtain and maintain a Public Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
This position has a U.S. residency requirement.
The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions).
Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.

Nice To Haves

A current Omnissa / VMWare Certification (preferably a VCP6-DTM or VCP7-DTM or VCAP6-DTM or VCAP7-DTM)
Strong background in Desktop Virtualization: Omnissa / VMWare vSphere, Omnissa / VMWare Horizon, Citrix; Microsoft RDS
Dell Wyse Configuration Manager experience and knowledge
Experience working in a large enterprise environment
Knowledge of storage area networks to include network operating systems, SAN protocols, SAN management, and SAN physical configuration.
Knowledge of MSI and Windows Installer technologies for creating ThinApps and App Stacks
Knowledge of cloud-based virtualization offerings and management
Knowledge and experience in migrating from on-prem virtualization platforms to cloud based offerings

Responsibilities

Operational support of all Windows system administration within the EUC space including Windows Server and Windows Desktop Operating systems.
Deploy and maintain secure desktop images in the Omnissa / VMWare virtual desktop Infrastructure in accordance with policies and industry standards
Centrally store, manage, and maintain user preferences and data
Manage and maintain Omnissa / VMWare AppVolumes managers, databases, App Stacks and writable volumes
Work independently with minimal supervision or as part of a team
May be required to create time sensitive deliverables
May lead project teams within assigned unit develop, plan and manage project tasks
Participate in the preparation of materials and oral presentations for customers and management
Respond promptly to incidents in ServiceNow
Will be assigned responsibility for advanced technical issues in the environment for problem resolution
Diagnose and repair system problems working closely with vendor support for all servers, software and other hardware directly or with the team members
Define, monitor, optimize, and troubleshoot system performance of all EUC systems
Ability to develop and maintain IT documentation.
Independently analyzes and develops innovative resolutions for complex problems involving availability and/or performance at the component level.
Develop plans, and manages project tasks.
Provides training for less experienced team members of the IS department.

Benefits

401K with company match
Comprehensive health and wellness packages
Internal mobility team is dedicated to helping you own your career.
Professional growth opportunities include paid education and certifications.
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year.
Paid leave and paid holidays are prorated based on the employee’s date of hire.
The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees.
To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.