Part-time Virginia Theatre Event Supervisor

CHAMPAIGN PARK DISTRICT • Champaign, IL

8d • $19 - $19 • Onsite

About The Position

If you thrive in live-event environments and enjoy being the person who keeps everything running smoothly, this role is for you. The Virginia Theatre Event Supervisor oversees front-of-house operations during performances and special events, serving as the on-site lead for staff and volunteers while coordinating with security and facility partners. You’ll play a key role in delivering a safe, organized, and welcoming experience for every patron who walks through the doors.

Requirements

• Must be at least 18 years of age.
• Minimum of two (2) years of experience in event operations, theatre operations, customer service supervision, or a related setting.
• Experience supervising staff and/or volunteers.
• Strong customer service, communication, and conflict-resolution skills.
• Ability to manage multiple priorities in a fast-paced, live-event environment.
• Proficiency with point-of-sale systems, office software, and event management tools.
• Ability to work evenings, weekends, and holidays, as required by event schedules.
• Valid driver’s license with clean driving record.

Nice To Haves

• Experience working with live events, concerts, theatre productions, or film screenings.
• Familiarity with volunteer coordination and front-of-house management.

Responsibilities

• Oversee front-of-house operations for public and private events at the Virginia Theatre
• Manage patron entry, crowd flow, seating, and overall event logistics
• Supervise part-time staff and volunteers to ensure excellent customer service and policy compliance
• Assign duties, provide guidance, and support volunteers during events
• Coordinate with contracted security, custodial services, and building staff
• Assist with event setup, teardown, and post-event closing procedures
• Ensure proper signage and event readiness in coordination with theatre leadership
• Respond quickly and professionally to patron concerns or unexpected issues
• Maintain confidentiality and uphold Park District safety and conduct standards
• Attend required meetings and stay informed on event operations

Benefits

• Employee Assistance Program (EAP)
• 20% discount on qualified room and shelter/pavilion rentals for employees and immediate household members
• Free drink & popcorn at the Virginia Theatre when showing your Park District badge
• Recognition Programs: Posi Bucks appreciation rewards
• Impact Awards ($50 award for approved nominations)
• Keeva Keeling Outstanding Employee of the Year recognition
• Cell phone carrier discounts
• AFLAC group-rate voluntary benefit options
• SPOT Pet Insurance group discount

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed