VIP Telemarketing Host

Monarch Casino & Resort • Reno, NV

4d

About The Position

Come join Team Atlantis! We are currently accepting applications for VIP Host. The VIP Telemarketing Host reports to the Assistant Director of VIP Services and is responsible for driving incremental gaming revenue to the property through a focused telemarketing campaign. The campaign targets mid-level gaming guests seeking to bridge gaps in inactivity, drive new trips from one time guests and improve the quality of contact information of this segment of our database. The position is compensated salary and provides for incentives based on productivity and trip visitation. Full Time Day Shift

Requirements

• Must be at least 21.
• State of Nevada Gaming License.
• Nevada Alcohol Awareness Card.
• Sales background desired.
• Public relations and guest rapport building skills.
• Confident telephone manner, determined and motivated.
• Strong communication skills-verbal and written.
• Independent working style.
• Effectively takes direction.
• Proficient computer skills.
• Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair colors

Responsibilities

• Telemarketing techniques and skills.
• Use of Patron Management system.
• Use of LMS system-Proficiency in Microsoft Outlook, Excel, Word.
• Maintain various reports associated with function.
• Keep abreast of events and tournaments.
• Use of Guest Connect and Invitations Database.
• Other assignments as assigned my management.

Benefits

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401K retirement savings plan + discretionary match
• Education Tuition Reimbursement Program
• Paid Vacation
• Holiday Pay
• Weekly Resort Prizes
• Career Development and Training Workshops
• FREE daily meal
• Internal Advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees