VIP Suite Server | Part-Time | The Dome

Oak View Group•Virginia Beach, VA

4d•Onsite

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Overview The Dome , a premier 5,000-capacity indoor-outdoor music hall located in Virginia Beach's Atlantic Park neighborhood, is seeking dedicated and professional VIP Suite Servers . This role is pivotal in delivering exceptional food and beverage service to our VIP guests, ensuring a memorable and elevated experience during events. This role will pay an hourly rate of $10.00 and is tip eligible Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. This position will remain open until April 17th, 2026.

Requirements

Experience: Prior experience in upscale dining or VIP service environments, preferably within high-capacity music venues or event spaces.
Skills: Exceptional communication and interpersonal skills, with the ability to engage a diverse clientele.
Knowledge: Strong understanding of food and beverage pairings, and familiarity with multi-level venue layouts.
Attributes: Professional appearance, positive attitude, and a commitment to providing outstanding guest service.
Availability: Flexible schedule, including nights, weekends, and holidays, aligning with The Dome's event calendar.

Responsibilities

Guest Service Excellence: Provide prompt, courteous, and personalized service to VIP suite guests, anticipating their needs and ensuring a premium experience.
Food and Beverage Service: Efficiently take and deliver accurate food and beverage orders, possessing a thorough knowledge of the menu, including specialty cocktails, wine selections, and gourmet food offerings.
Venue Knowledge: Maintain an in-depth understanding of The Dome's event schedule, seating arrangements, and facility features to assist guests effectively.
Sales and Upselling: Utilize suggestive selling techniques to enhance guest experience and increase sales, such as recommending premium beverage selections or exclusive menu items.
Team Collaboration: Work closely with kitchen staff, bartenders, and other servers to ensure seamless service delivery.
Compliance and Safety: Adhere to all food safety, responsible alcohol service, and venue policies to maintain a safe and enjoyable environment for guests and staff.