VIP Project Lead, Business Operations

Fanatics • Miramar, FL

6d • Hybrid

About The Position

The VIP Project Lead supports the execution of Fanatics’ premium gifting and influencer seeding programs by coordinating intake of campaigns assets and assisting with fulfillment of high-impact, customized product deliveries. This role ensures every product sent to top-tier recipients — including athletes, celebrities, influencers, and VIP partners — is executed with care, precision, and brand excellence. The ideal candidate is a detail-obsessed operator who thrives on structure, owns the workflow from intake to delivery, and collaborates effortlessly to ensure every gifting moment is flawlessly executed.

Requirements

• Experience in inventory management, tracking systems, fulfillment, and operations, with a strong emphasis on execution and logistics
• Strong attention to detail and organizational skills
• Solution-oriented and team-minded, with the ability to troubleshoot and maintain alignment across partnering teams
• Recommend and implement process improvements across workflows, documentation, and logistics
• Comfortable being active in a fast-paced fulfillment centerenvironment
• Obsessive about best-in-class fan experience across all touchpoints, supporting deep and broad customer engagement
• Proficient with Web-based and Microsoft Applications, with focus on Excel, and Google Suite
• Must be able to lift and carry up to 25 pounds
• Ability to travel for events and other related activities

Responsibilities

• Collaborate with program owners as well as internal teams to execute quick-turn gifting and high-priority requests with speed, precision, and accuracy
• Lead day-to-day operations across all gifting and seeding campaigns, including inventory intake, order flow, packaging, and fulfillment coordination
• Monitor campaign forecasts and calendars to coordinate all asset and labor planning needs
• Execute personalized packaging elements, including custom boxes, handwritten notes, and bespoke product configurations
• Work in multiple internal systems and applications to process and track orders and inventory
• Offer additional support with special handling projects as the business requires

Benefits

• We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment.
• Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future.
• At Fanatics, we’re dedicated to supporting you in all aspects of work and life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed