VIP Lounge Rep- Steady Extra (Paris Las Vegas)

Caesars Entertainment • Las Vegas, NV

7d

About The Position

As a VIP agent you will be responsible completing arrival and departure transactions for our VIP guests checking in/out of the hotel. VIP representatives assist in booking all dinner, show, entertainment, and any additional requests for our VIP’s. Additionally, VIP agents are resources for all guest questions and are empowered to assist VIP’s when resolving any guest concerns. SUPERVISION RECEIVED: Hotel Supervisor & Hotel Manager

Requirements

• Strong Interpersonal and communication skills.
• Ability to perform reaching, stooping and /or crouching motions repeatedly
• Must be able to communicate verbally
• Must be able to stand for extended periods of time
• Must be able to lift 25lbs.

Nice To Haves

• Proficient in a second language would be beneficial.
• Self starter with strong problem solving ability

Responsibilities

• Process check-in and check-out transactions for VIP’s
• Assist VIP’s with questions about the city and property
• Assist VIP’s with booking dinner, show, etc…
• Assists with guest service recovery
• Maintains and Upbeat and Positive attitude at all times
• Responsible for being apprised of current events in hotel to assist VIP’s
• Acts a liaison on behalf of the guest to expedite guestrequests
• Maintains a professional and courteous attitude towards allguests (internal and external)
• Anticipating guests needs and guest expectations

What This Job Offers

• Education Level: No Education Listed