VIP Lounge Rep- Steady Extra (Paris Las Vegas)
About The Position
As a VIP agent you will be responsible completing arrival and departure transactions for our VIP guests checking in/out of the hotel. VIP representatives assist in booking all dinner, show, entertainment, and any additional requests for our VIP’s. Additionally, VIP agents are resources for all guest questions and are empowered to assist VIP’s when resolving any guest concerns. As part of our award winning team, you will help to create the romantic ambiance and classic European style that our most prestigious guests have come to expect from Paris Las Vegas. Your stylish and playful attitude will entertain our guests as they enjoy 2,900 guest rooms, 295 opulent suites, 11 restaurants and the Eiffel Tower. If casual sophistication is enticing to you, Paris is the place to be!
Requirements
- Strong Interpersonal and communication skills.
- Ability to perform reaching, stooping and /or crouching motions repeatedly
- Must be able to communicate verbally
- Must be able to stand for extended periods of time
- Must be able to lift 25lbs.
Nice To Haves
- Proficient in a second language would be beneficial.
Responsibilities
- Process check-in and check-out transactions for VIP’s
- Assist VIP’s with questions about the city and property
- Assist VIP’s with booking dinner, show, etc…
- Assists with guest service recovery
- Maintains and Upbeat and Positive attitude at all times
- Responsible for being apprised of current events in hotel to assist VIP’s
- Acts a liaison on behalf of the guest to expedite guestrequests
- Maintains a professional and courteous attitude towards allguests (internal and external)
- Anticipating guests needs and guest expectations
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
