VIP Host - Hampton House Dallas
About The Position
Summary of Position The VIP Host at Hampton House is the first and last point of contact for our members and guests. Professional, approachable, and detail-oriented, the VIP Host ensures smooth arrivals, organized seating, and consistent hospitality throughout the night. This role requires strong communication, discretion with high-profile clientele, and the ability to coordinate seamlessly with the Hampton House team to deliver a polished and memorable nightlife experience. Core Values Find a Way – Deliver the best solution for every guest and team member. Positive Passion – Lead with optimism and enthusiasm. Hospitality Excellence – Anticipate, exceed, and personalize the experience for every guest. Respect and Care – Foster a safe, inclusive, and welcoming environment. Always Teaching, Always Learning – Share knowledge, build others up, and stay adaptable.
Requirements
- Minimum 21 years of age.
- Ability to remain poised and composed in high-volume environments.
- Availability for late nights, weekends, and holidays.
- Able to stand/walk for long shifts; occasional lifting up to 25 lbs.
Nice To Haves
- 2–3 years of hospitality or nightlife experience (VIP hosting preferred).
- Proven ability to thrive in high-energy, fast-paced environments.
- Strong organizational, multitasking, and leadership skills.
- Excellent verbal communication; bilingual (English/Spanish) a plus.
- Familiarity with upscale dining, cocktails, and nightlife trends.
- Experience with OpenTable or similar guest management platforms.
- Professional presence aligned with Hampton House standards.
Responsibilities
- Serve as the first and last point of contact for Hampton House guests.
- Manage guest lists, VIP tables, reservations, and walk-ins with precision.
- Recognize and warmly welcome frequent members, tastemakers, and VIPs.
- Anticipate and accommodate guest preferences, restrictions, and special requests.
- Read the flow of the room and adjust pace, tone, and presence to match the energy of the night.
- Coordinate with management, bartenders, servers, and security for seamless execution.
- Clearly communicate wait times, seating updates, and VIP placements.
- Lead host stand operations, train and guide new hosts, and delegate responsibilities effectively.
- Maintain accurate guest notes and records in OpenTable and internal systems.
- Assist with bottle presentations, specialty setups, and peak-hour flow as needed.
- Bring energy, professionalism, and composure every night.
- Maintain Hampton House’s elevated aesthetic in tone, dress, and demeanor.
- Balance approachability with discretion when serving high-profile clientele.
- Set the tone for guest interactions by creating a polished, welcoming first impression.
- Act as a liaison between management, floor staff, and security.
- Ensure smooth communication during peak hours and special events.
- Anticipate team needs and support flow by stepping in as required.
- Share VIP updates and guest insights during pre-shift meetings.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
