VIP Host - Corporate New York

Tao Group Hospitality•New York, NY

41d•Onsite

About The Position

The VIP Marketing Host generates revenue through the development and servicing of relationships with existing and potential target guests. The position facilitates all guest reservation requests promptly and without error, ensures guests are aware of events and supports the execution of them, maintains a high level of visibility throughout the facility, and builds guest loyalty by exceeding all expectations in service and dependability. The position will report to all scheduled duties in a timely manner and collaborate with all departments to ensure total guest satisfaction.

Requirements

High School Diploma or equivalent required
Five plus (5+) years in the nightlife industry
Proficient in Windows Microsoft Office and POS systems preferred
21+ years of age
Must have strong problem-solving skills
Excellent written and verbal communication skills required
Ability to work under pressure and meet deadlines
Must have good positive energy throughout the day
Must be able to read the computer monitors and print legibly
Must be able to sit and/or stand for extended periods of time
Must be able to move quickly through work and set the pace in the office
Must be able to push and lift up to 25 lbs.
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Ability to maintain a high level of confidentiality, to include client confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment

Responsibilities

Sell and maintain VIP table reservations/ guest list at assigned branded location
Maintain the minimum revenue support weekly requirements at company branded locations other than your own
Maintain a minimum assigned number of guests checked in on the VIP guest lists
Maintain the minimum revenue support weekly requirements at company branded locations other than your own
All VIP table reservations must be entered into the company system including the guest's full name, cell number, and email address. (Reservations without complete information will not be counted towards the minimum requirements and individual commissions will not be paid)
All assigned data collection, marketing, and social media tasks must be completed per management's requests
Maintain professionalism at the workplace and with co-workers and patrons
Alert and get approval for all breaks, leave of rotation, or duties which you cannot perform at the time they were assigned to you
Maintain a consistent and high level of guest list productivity
Be attentive to all company-related events and upcoming venues and changes
Maintain and meet all marketing requirements such as guest list, contact information forms, social media invites, and bulletins
Responsible for maintaining the workstation/podium in a neat and orderly fashion
Maintain and promote a friendly atmosphere for customers and staff
Provide customers with information and directions
Inform management of any complaint, comments, or incident
Appear in dress code for all shifts at your scheduled time
Comply with cross-promotion of all venues and when needed
Not to give Company collateral or business cards to any questionable or known individuals who sell collateral or misrepresent the company.
Assists and/ or completes additional tasks as assigned
Must promote Tao Group Restaurants to all guests prior to visiting the nightclub to meet stated revenue goals per position
Assist and/ or complete additional tasks as assigned