VIP Gate Host - PS LAX

Extime PS LLCLos Angeles, CA
13d$25

About The Position

The ideal candidate must feel comfortable in a client-facing role as the first and last impression for our guests and members, possess excellent verbal and nonverbal communication skills, and be able to own a variety of tasks at any given moment. Successful candidates will be warm, professional, flexible, discreet, and make the member or guest the top priority.

Requirements

  • Previous experience in hospitality and/or airline industry preferred.
  • Ability to work cohesively and collaboratively as part of a team.
  • Strong interpersonal and problem-solving abilities.
  • Ability to work well under pressure in a fast-paced environment.
  • Experience working with high end clients in a luxury hospitality setting preferred.
  • Minimum education requirement of High school Diploma/GED.
  • California Driver's License in good standing, active for minimum of 1 year.
  • Pass a pre-employment drug screening + background check.
  • Collection of SSN as part of the background check process will be required.
  • Must be authorized to work in the United States.
  • PS is a 24-hour facility and as such we require fully open schedule availability and flexibility for all positions within our operations departments, including weekends, holidays, and early morning/late evening shifts.

Nice To Haves

  • Previous experience in hospitality and/or airline industry preferred.
  • Experience working with high end clients in a luxury hospitality setting preferred.

Responsibilities

  • Monitor and management of our Host booth for the duration of a 10 hour shift, 4 days a week.
  • Provide Control Room all relevant arrival updates while maintaining a welcoming environment for all members and guests; assuring they are acknowledged in a timely fashion.
  • Directing of nonmember personnel (TSA, CBP, Valet, etc.) upon arrival at PS in coordination with Control Room.
  • Ability to focus attention on member needs, remaining calm and courteous at all times.
  • Face to face client communications while maintaining a "customer service first" mentality.
  • Cultivate positive relationships with members and guests.
  • Experience working around confidential and sensitive information.
  • Prepare reports for the department..
  • Promote company’s reputation as “best place to work”.

Benefits

  • Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability
  • 401K retirement plan with company matching
  • Health and Dependent care FSA and HSA with company matching
  • Merit-based raises and bonuses
  • 12 PTO Days / 6 Paid Sick Days Prorated Annually.
  • Monthly health & wellness and cell phone reimbursement.
  • Paid training
  • Parental benefits 100% paid up to 6 weeks.
  • Friends & Family Discounted PS Use.
  • Tuition Reimbursement.
  • A great career path with promotion opportunities

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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