VIP Club Ambassador

Live Nation Entertainment•Burgettstown, PA

8d•Onsite

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB The Pavilion at Star Lake is seeking a VIP Club Ambassador to drive a premium hospitality experience. This role will engage with our season clients that purchase VIP Cub Access, season tickets, box seats, or premium seating for our events. VIP staff members will be located throughout all of our VIP areas and will be required to assist with questions, issues, or complaints in these areas.

Requirements

High School Diploma or equivalent
Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving
Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
Ability to diffuse possibly volatile situations with tact and diplomacy
Must have a flexible schedule

Responsibilities

Represent Live Nation and The Pavilion At Star Lake to all venue visitors, including our business partners and artists, in a professional way
Serving as a resource of information for all Guests regarding their experience within both the lounges and music areas
Assisting guests regarding the timing of the supporting acts and headliner acts
Providing assistance to all positions and communicating effectively with others to enhance guest experience
Maintaining contact with Manager, Bar Staff, and Server regarding the arrival of all guests
Constant observation of lounge area, upholding the ambiance of the lounge or seating section
Exhibiting articulate vocabulary with the ability to adapt and socialize with audience
Presenting exemplary and professional appearance
Anticipating guests’ needs and providing superior service